F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
D

Improper Mechanical Lift Positioning Causes Tipping Incident During Transfer

Rockwell Park Rehabilitation And Healthcare CenterCharlotte, North Carolina Survey Completed on 03-27-2026

Summary

The deficiency involves the facility’s failure to ensure a safe mechanical lift transfer for a resident, resulting in the lift tipping during a bed transfer. The resident had end stage renal disease, a right below-knee amputation, bilateral lower extremity range of motion impairment, and muscle weakness. An annual MDS showed the resident was cognitively intact but required substantial to maximal assistance with transfers. The care plan documented a need for two-person assistance and use of a mechanical lift for transfers due to an ADL self-care deficit related to the amputation. On the day of the incident, two nurse aides were transferring the resident from a wheelchair to the bed using a mechanical lift. Manufacturer instructions for the lift specified that, for bed transfers, the lift legs should be positioned under the bed, widened for stability, and that staff should not push or pull on the lift arm or the patient. Contrary to these instructions, the lift was positioned beside the bed with the legs parallel to the bed rather than horizontally underneath it. During the transfer, one aide was on the side of the bed with the lift, and the other was on the opposite side attempting to position the resident over the center of the bed. According to interviews and the subsequent reenactment, before the lift was correctly positioned with its legs under the bed, one aide began pulling on the lift sling to center the resident over the bed. This action, combined with the improper positioning of the lift legs, caused the lift to tilt sideways. As it tipped, the arm of the lift struck one aide in the chest and came to rest on the resident’s left leg/knee while the resident was approximately two inches above the mattress. The resident, the aides, and the former DON all reported that the resident was then lowered onto the bed and had no complaints of pain or visible injury at that time. An x-ray of the resident’s left knee later showed an intact knee arthroplasty with no acute fracture or injury. The facility’s investigation, including statements from the aides and a reenactment, confirmed that the mechanical lift had been placed with its legs parallel to the bed instead of under it and that the aides were pulling on the lift sling to position the resident, both of which were inconsistent with the manufacturer’s instructions. The former DON stated that the lift legs should have been placed horizontally under the bed and widened to provide stability before attempting to position the resident, and that staff should not have been pulling on the lift sling. These actions and inactions directly led to the lift tipping during the transfer, constituting the unsafe transfer and accident hazard cited in the deficiency. Subsequent interviews with the resident and involved staff corroborated the sequence of events. The resident recalled the lift tipping sideways during the transfer, the lift arm striking the aide, and coming to rest on his left knee while he was slightly above the bed, after which he was placed onto the mattress without pain or injury. Both aides described the lift tipping as they attempted to center the resident over the bed, with one aide specifically attributing the tilt to the lift being off balance due to incorrect positioning and pulling on the sling. These consistent accounts, along with the manufacturer’s instructions and the facility’s own findings, establish that the improper positioning and handling of the mechanical lift during the transfer led to the cited deficiency in maintaining a safe environment and preventing accidents.

Penalty

Inspection fine: $23,397
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0689 citations
Failure to Follow Fall Interventions
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to Follow Fall Interventions: A resident with dementia, ESRD on dialysis, impaired mobility, and a history of falls was observed ambulating and self-transferring in her room and bathroom without staff assistance, despite orders and a care plan requiring one-person assist with a walker, call light use, frequent safety checks, and skid strips by the bed. Staff interviews confirmed the resident was transferring independently and that the skid strips were not in place as documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Ordered Fall Mat for High-Fall-Risk Resident
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident assessed as high risk for falls did not receive the physician-ordered fall mat on the right side of the bed. Surveyors observed no mat during multiple checks, and the TAR did not reflect the intervention. The resident said the mat had been removed after a new bed was placed, while an RN and the DON acknowledged the order remained in place even though the mat was no longer being used.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Safety Interventions Not Followed
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Smoking safety interventions were not consistently implemented for four residents who smoked. Two residents were observed smoking with staff supervision but without the smoking aprons listed in their assessments and care plans, and two other residents were also observed smoking in wheelchairs without aprons despite care plan interventions requiring them. The DON confirmed the apron requirement for two of the residents, while the ADON stated residents sometimes complained about the aprons and that he did not know when smoking assessments were completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use Required Mechanical Lift for Resident Transfer
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cerebral palsy, severe cognitive impairment, wheelchair use, and a care plan requiring a mechanical lift for all transfers was manually transferred by a CNA instead of using the lift. During observation, the CNA lifted the resident by the upper back and moved him between the wheelchair and bed without mechanical assistance, despite having completed lift competency training and despite the DON confirming the resident required a mechanical lift for all transfers.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Supervise Resident at Risk for Elopement
J
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to supervise a resident at risk for elopement led to repeated exit-seeking and wandering events, including being found off the unit and near exterior areas. The resident had dementia with cognitive impairment, hemiplegia, and diabetes, and staff notes described missing documentation of several wandering episodes, an incomplete care plan intervention, and incidents involving a broken alarmed door, a Wanderguard, and an unknown visitor letting the resident off the unit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to verify correct sling size and safe lift use during resident transfers
E
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with severe cognitive impairment fell during a lift transfer when a sling strap came loose and the chest strap clip broke, and two other residents were observed being transferred with total body lifts using slings that were not verified against their care plans or mobility assessments. Staff interviews showed some CNAs relied on the sling already in the room or on how it fit, rather than consistently checking the care plan or Kardex for the correct sling size and transfer method.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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