F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
D

Medication Administration Errors Involving Wrong Resident and Incorrect Lyrica Dose

Glenbridge Health And RehabilitationBoone, North Carolina Survey Completed on 03-27-2026

Summary

The deficiency involves failures to ensure medications were administered as prescribed, resulting in two separate medication errors. In the first incident, a nurse administered Adderall XR 20 mg that was prescribed for one resident to another resident with a very similar name. The nurse reported that she was interrupted by another staff member during the morning medication pass, inadvertently entered the wrong room, and gave the medications to the wrong resident. The resident who received the Adderall noticed that there were more pills than usual and stated that they did not look like his pills, but he had already taken the Adderall capsule by the time the nurse attempted to stop him. The resident who received the wrong medication had diagnoses including urinary retention, metabolic encephalopathy, and hypertension, and his cognition was documented as severely impaired. The Adderall XR 10 mg capsules, two by mouth in the morning, were ordered for a different resident with ADHD and moderately impaired cognition. The error was discovered when the nurse compared the remaining pills to the intended resident’s Medication Administration Record and medication cards and determined that Adderall had been given to the wrong resident. The nurse then reported the medication error to the unit manager. In the second incident, another nurse administered an incorrect dose of Lyrica to a resident with diabetes mellitus and neuropathy. The resident had physician orders for Lyrica 25 mg once daily and Lyrica 50 mg at bedtime. Review of the declining count sheet for the 50 mg capsules showed that two 50 mg capsules were removed at a single bedtime administration, resulting in a 100 mg dose instead of the prescribed 50 mg. The error was discovered the following morning by a different nurse when she attempted to administer the morning 25 mg dose, found no 25 mg capsules or count sheet, and noted that two 50 mg capsules had been signed out the previous night. The resident, whose cognition was moderately impaired, was described as drowsy in the morning, which staff stated was not unusual for him, and he was later assessed and monitored after the error was reported. The nurse who made the Lyrica error did not provide a statement, as multiple attempts to contact her were unsuccessful. Facility staff, including the weekend supervisor, unit manager, DON, and NP, confirmed that the resident had received a double dose of Lyrica 50 mg at bedtime instead of the ordered single 50 mg dose. The NP documented that the resident had accidentally received a higher dose of Lyrica than prescribed and that he was awake, alert, and interacting with family at the time of assessment. Both incidents demonstrate that medications were not administered in accordance with the physician’s orders, leading to residents receiving either another resident’s medication or an incorrect dosage of their own medication.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0658 citations
Failure to Provide Ordered Oxygen Therapy and Hearing Support
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with respiratory history and anemia had oxygen equipment in the room and said they used oxygen at night, but there were no active oxygen orders, no care plan for oxygen use, and no documented SAT monitoring. Another resident with dementia was repeatedly observed without hearing aids despite orders and a care plan directing staff to place and charge them, while staff reported the aids did not work and the resident did not wear them.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Crushed medications given without prior provider authorization
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with severe cognitive impairment, aphasia, dementia, and a history of stroke received clopidogrel, Senexon S, and amlodipine crushed together and mixed with applesauce during med pass before there was an order authorizing crushed meds. The RN said the meds were crushed because it was ordered, while the DON stated meds requiring crushing must have a provider order and that meds should not be crushed without one. The resident's chart lacked authorization to crush meds until later that day, and the facility policy required provider awareness and separate crushing/administering of each medication.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
False documentation of ordered Ace wrap treatments
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

False documentation of ordered Ace wrap treatments. Staff charted that an LPN had applied ordered Ace wraps to a resident with edema and heart failure even though observations showed the wraps were not on the resident. The resident said the wraps were supposed to be done daily but rarely were unless he reminded staff, and an LN acknowledged charting the treatment as completed despite it not being provided.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administration Outside Physician Orders
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

Medication administration did not follow physician orders for two residents. One resident's traMADol dose was documented in the eMAR as given even though the controlled substance record did not show the afternoon dose as dispensed, and the DON stated it was not administered. Another resident received midodrine on multiple occasions when BP readings were above the ordered parameters, and the DON stated the medication was given outside of parameters.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unclarified medication route orders
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with cerebral palsy, dysphagia, and a PEG tube had NPO orders, but also had oral medication orders for a probiotic and Milk of Magnesia. An RN was observed giving the probiotic via PEG tube, and the DON later stated the resident should have nothing by mouth. The facility failed to clarify the physician orders to verify the correct route of medication administration.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Admission Assessment Completed by LPN Without RN Oversight
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

Admission Assessment Completed by LPN Without RN Oversight: An LPN completed a resident’s admission assessment and documented multiple skin findings, including skin tears, redness, and discolorations on several body areas. An RN stated that the full admission assessment, including skin, pain, fall risk, Braden, and oral assessments, is the responsibility of the nurse assigned to the resident’s room and that an LPN cannot complete the admission assessment without RN oversight.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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