F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
D

Improper Foley Catheter Management and Infection Control Practices

Humboldt House Rehabilitation And Nursing CenterBuffalo, New York Survey Completed on 03-27-2026

Summary

The deficiency involves the facility’s failure to provide appropriate care and services for a resident with an indwelling Foley catheter, in accordance with its own urinary catheter care and enhanced barrier precautions policies. The resident had diagnoses including quadriplegia, chronic kidney disease, and depression, was cognitively intact, and had a documented history of urinary tract infections. The care plan and Kardex directed staff to monitor for signs and symptoms of urinary tract infection, position the drainage bag and tubing below the level of the bladder, provide Foley catheter care every shift, and monitor and document Foley output every shift. On multiple observations during one morning, the resident’s urinary drainage bag, containing approximately 1,000 milliliters of amber urine with a large amount of white mucus in the tubing, was seen lying directly on the floor under the bed. An LPN entered the room to administer medications and later to feed the resident breakfast, but did not correct the position of the drainage bag, which remained on the floor at 8:55 AM, 9:10 AM, 10:16 AM, and 11:26 AM. Staff interviewed acknowledged that the drainage bag should not have been on the floor and that it should have been emptied because it was full, particularly given the resident’s propensity for urinary tract infections. Later that morning, despite a sign on the resident’s door indicating the need for enhanced barrier precautions and the availability of supplies, a CNA entered the room wearing only gloves and no gown to empty the urinary drainage bag. The CNA picked the drainage bag up from the floor, placed a clean urinal directly on the floor without a barrier, opened the drainage spigot, and filled the urinal to the top. The CNA then placed the drainage bag with the spigot open back on the floor, emptied the urinal into the toilet, returned the urinal to the floor, and finished emptying the bag into the urinal. The CNA replaced the spigot into the bag holder without cleaning the spigot tip with alcohol and confirmed that 1,800 milliliters had been emptied. Facility nursing leadership and the infection preventionist stated that drainage bags should never be on the floor and that staff were expected to follow enhanced barrier precautions, including gown and glove use, when providing care to residents with Foley catheters.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0690 citations
Improper Foley Catheter Care During Incontinent Care
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Improper Foley Catheter Care During Incontinent Care: A resident with dementia and neurogenic bladder had an indwelling catheter, but a CNA did not secure the catheter tubing while providing incontinent/catheter care. The DON and ADM stated the tubing should be secured during care, and the CNA acknowledged she was not aware she had failed to do so despite prior training.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Indwelling Catheter Care Not Provided as Needed
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Indwelling catheter care was not provided as needed for a resident with Foley tubing that had cream-colored sediment along the length of the tubing on repeated observations. The resident had orders for Foley care every shift and irrigation for blockage, increased sediment, or decreased output, but staff and hospice interviews showed the tubing remained unchanged and there was no formal order for routine tubing changes, only PRN changes based on clinical findings.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Secure Foley Catheter Tubing
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

A resident with an indwelling Foley catheter, dementia, and recent admission diagnoses including cancer and a pelvic fracture was observed without the ordered leg strap/securement device in place. The care plan did not reflect the need for securement, and staff interviews confirmed the tubing should have been secured and checked each shift; the ADM also stated there was no catheter care policy.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Document and Manage External Catheter Urinary Wicking System
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Failure to Document and Manage External Catheter Urinary Wicking System: A resident who used an external male catheter with a urine collection system had no physician order, no care plan details for setup or reapplication, and no documentation for changes. The resident said he needed help with the system and kept supplies in his room, while the DON stated the hospice nurse applied it weekly and acknowledged there was no policy or documentation for changes. Containers of urine were observed in the room, including one full of dark yellow urine, and the bag was later not found during brief care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Delayed Incontinence Care
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Delayed Incontinence Care: A resident with bowel and bladder incontinence, impaired mobility, and dependence on staff for ADLs was observed wet in bed and asking to be changed and cleaned up. An LPN checked the brief, confirmed it was wet, but left the room without providing care and was later observed at a med cart during another staff member’s med pass. The resident stated she had last been changed the night before and that it had been a long time.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Delayed Toileting and Incontinence Care
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Delayed Toileting and Incontinence Care: A resident with intact cognition, urinary and bowel incontinence, and max assist needs was left in a wet brief and later found sitting on a urine-soaked wheelchair cushion. Staff reported the resident had called for bathroom help during lunch, but assistance was delayed until after dining room duties, and the DON stated residents should be changed every 2 hours and assisted before meals when they request toileting.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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