F0880 F880: Provide and implement an infection prevention and control program.
F

Infection Control Failures With Wound Care, Precaution Signage, PPE Use, and Influenza Masking

Waterview Heights Rehabilitation And Nursing CenteRochester, New York Survey Completed on 12-22-2025

Summary

The facility failed to establish and maintain an infection prevention and control program for residents on transmission-based precautions and for staff influenza vaccination compliance. The report identified deficiencies involving six residents and five staff members, including failures related to hand hygiene, glove use, personal protective equipment, precaution signage, and mask use by unvaccinated staff. The facility policies reviewed required enhanced barrier precautions with gown and glove use for high-contact care, droplet precautions with signage posted outside the room, and influenza vaccination documentation or masking for unvaccinated employees. Resident #10 had diagnoses including a left lower leg fracture, peripheral vascular disease, and diabetes, and had an unstageable wound of the left ankle with enhanced barrier precautions ordered. During wound care, an LPN entered the room with a surgical mask and gloves, used scissors to cut off the old dressing, placed the scissors on the table next to clean supplies, used gloved fingers to remove dressing stuck to the wound bed, and then continued the dressing change without changing gloves. The LPN applied antiseptic gel with a gloved finger, used the same scissors to cut alginate for the new dressing, and completed the wound care. The LPN stated they should have removed the gloves after removing the old dressing, washed their hands, put on clean gloves, and not used the same scissors from dirty to clean. The infection control nurse stated hand hygiene was expected before starting a dressing change, between glove changes, and after completion, and the physician stated an infected pressure ulcer in a resident with diabetes and vascular disease had a higher risk of infection. Resident #77 had kidney disease and diabetes, severe cognitive impairment, and received dialysis. The care plan and physician order required enhanced barrier precautions every shift, but no precaution signage was posted outside the room on multiple observations. Staff interviewed stated they did not believe the resident was on transmission-based precautions because no sign was posted, and one RN thought the order might be wrong because it was from the prior year. The nurse manager later stated the resident was on enhanced barrier precautions because of a dialysis catheter and that staff should have known from the order and care plan. Residents #188 and #192 tested positive for COVID-19 and did not have droplet precaution signage posted outside their rooms, and staff were observed entering without appropriate PPE. Resident #217 was on enhanced barrier precautions and staff were observed providing care without appropriate PPE. Resident #17 was on droplet precautions and staff were observed entering without appropriate PPE. The report also documented multiple staff members in resident areas wearing masks improperly or not wearing them, including CNAs, an RN manager, and LPNs who were unvaccinated for influenza or had no documentation of vaccination or declination.

Penalty

Inspection fine: $304,450
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0880 citations
Failure to Follow EBP and Hand Hygiene During Incontinence Care
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Failure to Follow EBP and Hand Hygiene During Incontinence Care: A resident with a catheter, hospice care, heart failure, and a lumbar compression fracture had a care plan for EBP requiring gown and gloves for high-contact care. During incontinence care, a CNA provided care without a gown, touched the bed linens, curtain, and gown with a uniform, and handled stool-soiled items without changing gloves or performing hand hygiene. A second CNA assisted with turning and wiping stool but changed gloves without hand hygiene; an RN later stated the PPE and hand hygiene used were not appropriate.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control and Enhanced Barrier Precautions Not Used During Wound Care
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Infection Control and EBP Not Used During Wound Care Three residents with open wounds received wound care from RNs without PPE, and there was no PPE or precaution signage outside their rooms. The nurses and leadership stated the residents were not on EBP because the wounds were not infected or were considered simple dressings, even though the facility policy required gown and glove use for wound care involving any skin opening requiring a dressing and identified complex/infected wounds as EBP indications.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow EBP During Urinary Catheter Care
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Failure to follow EBP during urinary catheter care: an LPN provided catheter care to a resident without wearing the required PPE gown, despite an EBP sign posted on the room door and gowns being available at the entrance. The nurse stated he wore a gown for contact precautions but not for EBP and was unaware a gown was required for catheter care; the IP, DON, and Administrator all stated a gown was expected for this high-contact activity.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Incomplete TB Testing on Admission
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident admitted for skilled nursing services did not have documented TB testing completed on admission. A T-spot was later drawn, but there was no record that the specimen was sent to the lab or that results were obtained. The DON stated the facility missed the resident during TB audit checks and that the sample was not processed because the lab form was not sent with it, despite the facility policy requiring TB screening and testing within 72 hours of admission.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control Lapses With PEG Medication Administration and Oxygen Tubing Storage
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

The facility failed to maintain infection control for two residents. An RN did not sanitize hands between glove changes while administering medication via a resident’s PEG tube, despite the resident being on EBP and having a care plan for tube feeding and meds via PEG. In another instance, a resident with respiratory failure had oxygen tubing left unbagged when not in use, even though staff stated it should be bagged to prevent contamination.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use PPE in Contact Isolation Room
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident with klebsiella, a UTI, MDR organism status, an indwelling urinary catheter, and IV access was on contact precautions with signage at the door requiring hand hygiene, gown, and gloves before entry. A CNA entered the room and answered the call light without PPE, and later stated she only used PPE for catheter care. The charge nurse and DON stated staff were expected to wear PPE whenever entering the contact isolation room.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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