F0880 F880: Provide and implement an infection prevention and control program.
F

Infection Control Failures With Wound Care, Precaution Signage, PPE Use, and Influenza Masking

Waterview Heights Rehabilitation And Nursing CenteRochester, New York Survey Completed on 12-22-2025

Summary

The facility failed to establish and maintain an infection prevention and control program for residents on transmission-based precautions and for staff influenza vaccination compliance. The report identified deficiencies involving six residents and five staff members, including failures related to hand hygiene, glove use, personal protective equipment, precaution signage, and mask use by unvaccinated staff. The facility policies reviewed required enhanced barrier precautions with gown and glove use for high-contact care, droplet precautions with signage posted outside the room, and influenza vaccination documentation or masking for unvaccinated employees. Resident #10 had diagnoses including a left lower leg fracture, peripheral vascular disease, and diabetes, and had an unstageable wound of the left ankle with enhanced barrier precautions ordered. During wound care, an LPN entered the room with a surgical mask and gloves, used scissors to cut off the old dressing, placed the scissors on the table next to clean supplies, used gloved fingers to remove dressing stuck to the wound bed, and then continued the dressing change without changing gloves. The LPN applied antiseptic gel with a gloved finger, used the same scissors to cut alginate for the new dressing, and completed the wound care. The LPN stated they should have removed the gloves after removing the old dressing, washed their hands, put on clean gloves, and not used the same scissors from dirty to clean. The infection control nurse stated hand hygiene was expected before starting a dressing change, between glove changes, and after completion, and the physician stated an infected pressure ulcer in a resident with diabetes and vascular disease had a higher risk of infection. Resident #77 had kidney disease and diabetes, severe cognitive impairment, and received dialysis. The care plan and physician order required enhanced barrier precautions every shift, but no precaution signage was posted outside the room on multiple observations. Staff interviewed stated they did not believe the resident was on transmission-based precautions because no sign was posted, and one RN thought the order might be wrong because it was from the prior year. The nurse manager later stated the resident was on enhanced barrier precautions because of a dialysis catheter and that staff should have known from the order and care plan. Residents #188 and #192 tested positive for COVID-19 and did not have droplet precaution signage posted outside their rooms, and staff were observed entering without appropriate PPE. Resident #217 was on enhanced barrier precautions and staff were observed providing care without appropriate PPE. Resident #17 was on droplet precautions and staff were observed entering without appropriate PPE. The report also documented multiple staff members in resident areas wearing masks improperly or not wearing them, including CNAs, an RN manager, and LPNs who were unvaccinated for influenza or had no documentation of vaccination or declination.

Penalty

Inspection fine: $460,490102 days payment denial
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0880 citations
Failure to Use EBP, Perform Hand Hygiene, and Maintain Sanitary Laundry Practices
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident with an indwelling Foley catheter had EBP identified in the care plan, but staff did not consistently wear gowns during close contact care, including vital signs, medication administration, hygiene-related contact, and topical treatment. In addition, a TMA administered medications to three residents without sanitizing hands between residents or before handling medications, despite policy and DON expectations requiring hand hygiene. Laundry practices were also inconsistent with sanitary handling, as staff sorted soiled laundry without gowns and gloves being available in the room and reported using only gloves for most dirty laundry tasks.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control Lapses During Insulin Administration
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

An LVN failed to follow hand hygiene and insulin pen preparation practices during a medication pass for a resident with diabetes. After washing his hands, he turned off the faucet with his bare hand, then administered insulin without cleaning the insulin pen’s rubber seal with alcohol first. The DON stated both actions were a break in infection control, and the facility policy required proper hand hygiene and noted that gloves do not replace hand hygiene.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Perform Hand Hygiene During Wound Care
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Failure to perform hand hygiene during wound care was identified for a resident with a stage 4 coccyx pressure ulcer, diabetes, CAD, and HTN. An RN and the ADON provided perineal and wound care, but the RN repeatedly changed gloves without sanitizing hands and did not sanitize hands or change gloves before removing soiled packing and applying new wound packing and a dressing. The DON stated staff were expected to sanitize hands every time gloves were removed, and facility policy required hand hygiene after glove removal and before moving from a contaminated body site to a clean body site.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control Failures During Medication Pass and Respiratory Equipment Storage
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

An RN failed to follow hand hygiene and safe medication handling during med pass, including touching dropped tablets and handling meds without gloves or hand hygiene between steps. The facility also failed to store nebulizer mouthpieces and masks in labeled bags when not in use for residents receiving respiratory treatments, including a resident with CHF, CKD, DM2, and anemia. The DON confirmed the expected storage and handling practices were not followed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Improper Cleaning of Community-Use Glucometer
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

An LPN was observed cleaning a community-use glucometer with an alcohol pad instead of the bleach wipe or equivalent required by the facility policy. The LPN stated he always used alcohol pads, while the DNS stated staff were to use bleach wipes. The glucometer was used for CBG checks on several residents with diabetes, and their records did not indicate a BBP.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use PPE During Wound Care and Replace Oxygen Tubing Timely
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident with MRSA and an abdominal wound was observed during wound care with contracted wound care staff entering without proper PPE, touching room items, and performing wound care without consistent hand hygiene or glove changes while moving from dirty to clean tasks; the same staff then went to another resident’s room without gowns despite EBP signage. The facility also failed to timely replace another resident’s oxygen tubing for CPAP/oxygen use, and the tubing had no label showing when it was last changed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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