F0602

D

Misappropriation of Resident Credit Card by Staff Member

Columbia, Missouri Survey Completed on 03-03-2026

Penalty

No penalty information released

Summary

Facility staff failed to protect a cognitively intact resident from misappropriation of personal property when a nurse aide allegedly used the resident’s credit card without permission for personal purchases. The facility’s Abuse, Prevention and Prohibition Policy, dated 03/2025, prohibits misappropriation of resident property by the owner, licensee, administrator, employee, or agent of the facility. The resident, admitted on 09/15/22 and assessed as cognitively intact on a quarterly MDS dated 02/25/26, reported keeping a credit card in the top dresser drawer and noticing it on the floor, which prompted the resident to check a wallet and discover another credit card missing. Upon reviewing bank statements, the resident identified unauthorized charges on the credit card.

Record review showed an online bank statement dated 02/21/26 with an unauthorized transaction of $145.76 at a computer repair store. A photo from the computer shop time-stamped 10:44 A.M. showed Nurse Aide A at the store, and a computer repair shop receipt dated 02/21/26 at 10:51 A.M. documented a $145.76 charge paid with the resident’s credit card. During interview, the repair shop owner stated that Nurse Aide A entered the shop around 10:50 A.M. on 02/21/26 and used the resident’s credit card to purchase a laptop. In a separate interview, Nurse Aide A acknowledged being in the repair shop and confirmed the picture was of him/her but denied using the resident’s credit card, while also stating awareness that the resident’s credit card had been stolen and had fraudulent charges. The administrator stated in interview that staff should not take resident belongings.