F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
E

Inconsistent Timing of Long-Acting Insulin Administration

The Terrace At Crystal LlcCrystal, Minnesota Survey Completed on 03-19-2026

Summary

The deficiency involves the facility’s failure to administer long-acting insulin at consistent times in accordance with manufacturer instructions for two residents prescribed Lantus (a long-acting insulin). One resident had type 2 diabetes with diabetic polyneuropathy and long-term insulin use, with a care plan directing diabetes medications to be administered as ordered. The physician ordered Basaglar 62 units twice daily, which was transcribed on the March 2026 medication administration record (MAR) as Lantus 62 units twice daily with administration windows of 7:00 a.m.–11:00 a.m. and 7:00 p.m. (HS). The manufacturer’s package insert for Lantus states it may be taken at any time of day but must be taken at the same time every day. MAR review showed the evening doses were given at varying times, including examples such as 9:41 a.m. and 10:32 p.m., 9:17 a.m. and 9:43 p.m., 8:29 a.m. and 10:42 p.m., and 9:04 a.m. and 8:27 p.m., rather than at a consistent time. Another resident with type 2 diabetes, on a therapeutic diet and receiving insulin injections seven days per week, had a physician order for Lantus 20 units daily. The March 2026 MAR listed Lantus 20 units in the morning with an administration window of 7:00 a.m.–11:00 a.m., but actual administration times varied, including 8:27 a.m., 10:00 a.m., 8:52 a.m., 12:09 p.m., and 7:58 a.m. Staff interviews confirmed that long-acting insulin should be given at the same time every day for effectiveness, and that nurses transcribed orders using time windows when specific times were not provided. The RN nurse manager acknowledged that Lantus might be one medication where a specific time is preferred, and the DON stated that long-acting insulin orders are not always written with specific times unless the provider specifies one. The consulting pharmacist stated that long-acting insulin should be given with a very small window and that giving doses at different times daily could result in hyperglycemia or hypoglycemia and potentially ketoacidosis. The facility’s insulin administration policy described long-acting insulin characteristics but did not prevent the inconsistent timing documented on the MARs.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0658 citations
Failure to Provide Ordered Oxygen Therapy and Hearing Support
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with respiratory history and anemia had oxygen equipment in the room and said they used oxygen at night, but there were no active oxygen orders, no care plan for oxygen use, and no documented SAT monitoring. Another resident with dementia was repeatedly observed without hearing aids despite orders and a care plan directing staff to place and charge them, while staff reported the aids did not work and the resident did not wear them.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Crushed medications given without prior provider authorization
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with severe cognitive impairment, aphasia, dementia, and a history of stroke received clopidogrel, Senexon S, and amlodipine crushed together and mixed with applesauce during med pass before there was an order authorizing crushed meds. The RN said the meds were crushed because it was ordered, while the DON stated meds requiring crushing must have a provider order and that meds should not be crushed without one. The resident's chart lacked authorization to crush meds until later that day, and the facility policy required provider awareness and separate crushing/administering of each medication.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
False documentation of ordered Ace wrap treatments
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

False documentation of ordered Ace wrap treatments. Staff charted that an LPN had applied ordered Ace wraps to a resident with edema and heart failure even though observations showed the wraps were not on the resident. The resident said the wraps were supposed to be done daily but rarely were unless he reminded staff, and an LN acknowledged charting the treatment as completed despite it not being provided.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administration Outside Physician Orders
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

Medication administration did not follow physician orders for two residents. One resident's traMADol dose was documented in the eMAR as given even though the controlled substance record did not show the afternoon dose as dispensed, and the DON stated it was not administered. Another resident received midodrine on multiple occasions when BP readings were above the ordered parameters, and the DON stated the medication was given outside of parameters.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unclarified medication route orders
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with cerebral palsy, dysphagia, and a PEG tube had NPO orders, but also had oral medication orders for a probiotic and Milk of Magnesia. An RN was observed giving the probiotic via PEG tube, and the DON later stated the resident should have nothing by mouth. The facility failed to clarify the physician orders to verify the correct route of medication administration.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Admission Assessment Completed by LPN Without RN Oversight
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

Admission Assessment Completed by LPN Without RN Oversight: An LPN completed a resident’s admission assessment and documented multiple skin findings, including skin tears, redness, and discolorations on several body areas. An RN stated that the full admission assessment, including skin, pain, fall risk, Braden, and oral assessments, is the responsibility of the nurse assigned to the resident’s room and that an LPN cannot complete the admission assessment without RN oversight.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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