F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F

QAA Committee Lacked Required Members at Meetings

The Lakeland CenterSouthfield, Michigan Survey Completed on 02-11-2026

Summary

The facility failed to ensure the required Quality Assessment and Assurance (QAA) committee members attended QAA meetings at least quarterly. A review of the facility’s QAPI policy showed the QA Committee was required to be interdisciplinary and include, at a minimum, the DON, the Medical Director or designee, at least three other staff members including at least one administrator or other leadership role, and the infection control and prevention (ICP) officer or designee. During an interview, the Administrator stated the QAA committee met monthly. Review of QAPI Committee attendance sign-in sheets from May 2025 through January 2026 showed the ICP did not attend the May 2025 meeting, the Administrator and ICP did not attend the June 2025 meeting, there were no sign-in sheets for July 2025 or August 2025, and the Administrator and ICP did not attend the September, October, or November 2025 meetings. The Administrator stated she may have forgotten to sign in and reported the facility did not have an ICP in May 2025, but had no explanation for the ICP’s absence on the other dates.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0868 citations
Failure to Hold Quarterly QAPI Meetings
F
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

The facility failed to ensure QAPI meetings were held quarterly. Requested meeting minutes were not fully provided, and the DON stated the January meeting was not held, a planned reschedule did not occur, and fall meeting notes could not be opened or were never resent. The QAPI Plan stated concerns, updates, or changes are to be reviewed at quarterly meetings.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medical Director Did Not Participate in Quarterly QAA Meetings
E
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

Medical Director Did Not Participate in Quarterly QAA Meetings: The facility failed to ensure the Medical Director took part in quarterly QAA meetings. Record review showed no documentation of the Medical Director attending any QAA program meetings over several months, and both the Administrator and the previous Medical Director confirmed the absence of attendance.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
QAA Committee Missing Required IPC Member
F
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

The facility did not maintain a QAA committee with the required members. The policy required the DON, Medical Director, Administrator, at least two other staff members, and the infection control and prevention officer, but the QA/QAPI attendance sheets did not include an IPC at two quarterly meetings. The NHA acknowledged that the IPC does not always attend and should attend the meetings, and the DON stated she was not certified in infection prevention and control.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
QAPI Committee Failed to Meet Quarterly and Lacked Required Member
D
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

QAPI committee attendance records showed the facility did not hold a meeting during the first quarter and that the Infection Preventionist did not attend the documented meeting. The NHA confirmed the findings during interview.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Hold Required QAA Meetings
D
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

Failure to hold required QAA meetings. Review of QAA attendance records showed only one committee meeting in one quarter and one meeting in a later quarter, and the NHA confirmed the facility did not conduct QAA meetings at least quarterly with all required committee members.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
QAPI Committee Lacked Documented Infection Preventionist Attendance
D
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

QAPI Committee Lacked Required IP Attendance: The facility failed to document that the Infection Preventionist attended QAPI meetings on a quarterly basis. Policies identified infection prevention as part of the QAPI process, but attendance records showed no documented evidence that the IP was present at the meetings, and the Administrator and Regional Administrator stated they knew the requirement but did not know why the IP had not attended.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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