F0880 F880: Provide and implement an infection prevention and control program.
D

Hand Hygiene and Oxygen Concentrator Sanitation Failures

Countryside Health Care Of MilfordMilford, Massachusetts Survey Completed on 02-02-2026

Summary

The facility failed to maintain an infection prevention and control program designed to help prevent the development and potential transmission of communicable diseases and infections. During medication administration, Nurse #1 did not perform hand hygiene before entering the rooms of two residents who had CDC Enhanced Barrier Precautions (EBP) signs posted on their doorframes. For one resident, the nurse also removed one pair of gloves after giving eye drops and then put on a second pair of gloves to administer insulin without performing hand hygiene between glove changes. The nurse stated both residents required EBP because of indwelling urinary catheters, and the DON and Infection Control Nurse stated hand hygiene should be performed prior to entering a room requiring EBP and after glove removal. Resident #83, who was admitted with COPD and had diagnoses including asthma, COPD, or chronic lung disease, was receiving continuous oxygen therapy. The resident’s physician orders included continuous oxygen and weekly changes of oxygen/nebulizer/humidification setups, but there was no order addressing cleaning or changing the oxygen concentrator cabinet filters. On multiple survey observations, the resident’s Invacare Platinum XL Homefill II Compatible with SensO2 oxygen concentrator had a cabinet filter covered with dry, thick gray debris. The manufacturer’s guidelines for the oxygen concentrator indicated the cabinet filter should be removed and cleaned at least weekly, and the facility’s respiratory supplies policy stated reusable filters should be rinsed in warm water weekly. During interviews, nursing staff and the DON acknowledged the filter should have been cleaned and should not have visible debris. The observations and interviews showed the oxygen concentrator filter was not maintained in a sanitary manner.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0880 citations
Failure to Use EBP, Perform Hand Hygiene, and Maintain Sanitary Laundry Practices
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident with an indwelling Foley catheter had EBP identified in the care plan, but staff did not consistently wear gowns during close contact care, including vital signs, medication administration, hygiene-related contact, and topical treatment. In addition, a TMA administered medications to three residents without sanitizing hands between residents or before handling medications, despite policy and DON expectations requiring hand hygiene. Laundry practices were also inconsistent with sanitary handling, as staff sorted soiled laundry without gowns and gloves being available in the room and reported using only gloves for most dirty laundry tasks.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control Lapses During Insulin Administration
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

An LVN failed to follow hand hygiene and insulin pen preparation practices during a medication pass for a resident with diabetes. After washing his hands, he turned off the faucet with his bare hand, then administered insulin without cleaning the insulin pen’s rubber seal with alcohol first. The DON stated both actions were a break in infection control, and the facility policy required proper hand hygiene and noted that gloves do not replace hand hygiene.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Perform Hand Hygiene During Wound Care
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Failure to perform hand hygiene during wound care was identified for a resident with a stage 4 coccyx pressure ulcer, diabetes, CAD, and HTN. An RN and the ADON provided perineal and wound care, but the RN repeatedly changed gloves without sanitizing hands and did not sanitize hands or change gloves before removing soiled packing and applying new wound packing and a dressing. The DON stated staff were expected to sanitize hands every time gloves were removed, and facility policy required hand hygiene after glove removal and before moving from a contaminated body site to a clean body site.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control Failures During Medication Pass and Respiratory Equipment Storage
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

An RN failed to follow hand hygiene and safe medication handling during med pass, including touching dropped tablets and handling meds without gloves or hand hygiene between steps. The facility also failed to store nebulizer mouthpieces and masks in labeled bags when not in use for residents receiving respiratory treatments, including a resident with CHF, CKD, DM2, and anemia. The DON confirmed the expected storage and handling practices were not followed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Improper Cleaning of Community-Use Glucometer
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

An LPN was observed cleaning a community-use glucometer with an alcohol pad instead of the bleach wipe or equivalent required by the facility policy. The LPN stated he always used alcohol pads, while the DNS stated staff were to use bleach wipes. The glucometer was used for CBG checks on several residents with diabetes, and their records did not indicate a BBP.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use PPE During Wound Care and Replace Oxygen Tubing Timely
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident with MRSA and an abdominal wound was observed during wound care with contracted wound care staff entering without proper PPE, touching room items, and performing wound care without consistent hand hygiene or glove changes while moving from dirty to clean tasks; the same staff then went to another resident’s room without gowns despite EBP signage. The facility also failed to timely replace another resident’s oxygen tubing for CPAP/oxygen use, and the tubing had no label showing when it was last changed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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