Agency GNA Provided Rough and Rude Care During Repositioning
Penalty
Summary
The facility failed to protect a resident from abuse when an agency GNA provided rough and rude care during repositioning in bed. During an interview, Resident #6 reported that Agency GNA #16 roughly pulled the resident by the neck and arm and was very rude while assisting with repositioning. A review of Facility Reported Incident (FRI) #2736958 showed that, following investigation, the Nursing Home Administrator determined that Agency GNA #16 had abused Resident #6. During the same investigation, two other residents also reported that Agency GNA #16 was rude and provided rough care, supporting the finding that the resident was not kept free from abuse.
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