Failure to Protect a Resident From Abuse During Altercation With GNA
Penalty
Summary
The deficiency involves the facility’s failure to protect a resident from abuse during an altercation with a GNA. On the date of the incident, the resident was at the second-floor nursing station complaining that their laundry had not been returned. GNA #5 explained that the dryer was down, which was why the clothes were delayed. The resident then began cursing and yelling at the GNA. During this exchange, the resident picked up an iPad and a heavy metal snack tray and threw them toward GNA #5 and two LPNs who were seated at the nursing station. According to the DON and staff interviews, GNA #5 caught the metal tray and then slammed it down on the nursing station desk, striking the resident’s hand, which was resting on the desk. This action caused the resident to sustain a broken fingernail. The incident occurred at the second-floor nursing station and was witnessed by LPN staff who confirmed the sequence of events, including the resident’s verbal outburst, the throwing of the items, and the GNA’s response that resulted in injury to the resident’s hand.
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