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F0921
D

Failure to Maintain Safe and Adequate Shower Water Temperature

Easton, Maryland Survey Completed on 03-12-2026

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

Facility staff failed to maintain safe and appropriate shower water temperatures on the Wye Oak Unit, resulting in one of two showers in that unit not providing hot water. During a complaint survey regarding lack of hot showers, a Surveyor measured the water temperature in the Wye Oak shower room and found the left shower at 87°F and the right shower at 110°F. The left shower faucet could not be turned toward the "H" (hot) setting, preventing adjustment to the appropriate temperature range. When the Surveyor returned with the Director of Maintenance and Housekeeping (Staff #11), Staff #11 confirmed the left shower temperature was 87°F, acknowledged that shower water temperatures should be between 100°F and 120°F, and stated he was unaware of any issue with the left shower faucet. Observation also showed there were no signs posted to direct staff not to use the malfunctioning left shower. This deficiency was identified on one of two showers in the Wye Oak Unit and one of four nursing units observed during the complaint survey, and the findings were shared with the Administrator the same day.

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