F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
E

Failure to Follow Medication Hold Parameters and Vital Sign Requirements

Willow Crossing Health & Rehabilitation CenterColumbus, Indiana Survey Completed on 03-11-2026

Summary

The facility failed to follow physician orders related to hold parameters and required vital sign checks for cardiac and blood pressure medications for multiple residents. The deficiency involved administration of medications when ordered blood pressure or pulse limits were not met, and in one case administration occurred without documented blood pressure values at the time the medication was given. The report identified seven residents affected: residents 44, 62, 30, 10, 3, 8, and 104. Resident 44 was cognitively intact and had hypertension. The resident had an order for midodrine 10 mg twice daily with instructions to hold the medication if systolic blood pressure was greater than 130. The EMAR showed the medication was administered on several occasions when systolic blood pressure readings were above 130, including readings of 139, 133, 144, 133, 160, 144, and 145. Resident 62 was severely cognitively impaired and had hypertension. The resident had an order for metoprolol succinate 25 mg daily with instructions to hold if pulse was less than 60 or systolic blood pressure was less than 100. The January and February 2026 EMARs lacked documented blood pressure values at the time the medication was administered, and the March 2026 EMAR also lacked documented blood pressure values from 03/01/2026 through 03/06/2026. Resident 30 was cognitively intact and had heart failure, hypertension, and diabetes. The resident had an order for hydralazine 25 mg twice daily with instructions to hold if systolic blood pressure was less than 170. The EMAR showed the medication was administered multiple times when systolic blood pressure was below 170, including readings of 122, 121, 104, 110, 146, 139, 113, 112, 132, 125, 129, 133, 130, 133, 119, 122, 102, 118, 121, and 101. Resident 10 had diabetes and was moderately cognitively impaired. The resident had an order for Admelog 6 units with meals, to be held for blood sugars below 150 or if the resident did not eat. The EMAR showed the insulin was given on several occasions when blood sugars were below 150, including values of 118, 143, 143, 148, 136, 134, 122, 145, and 132. Resident 3 had heart failure, hypotension, and end stage kidney disease and received dialysis. The resident had an order for midodrine 10 mg three times daily with instructions to hold if systolic blood pressure was greater than 120. The EMAR showed the medication was administered on multiple occasions when systolic blood pressure exceeded 120, including readings of 122, 135, 149, 126, 121, 141, 180, 123, 126, 121, and 129. Resident 8 had coronary artery disease and hypertension. The resident had an order for metoprolol succinate 25 mg daily with instructions to hold if systolic blood pressure was less than 120 or heart rate was less than 60. The EMAR showed the medication was administered when systolic blood pressure was below 120, including readings of 103, 94, and 116. Resident 104 had heart failure, hypertension, and end stage renal disease and received dialysis. The resident had an order for midodrine 5 mg once daily on Monday, Wednesday, and Friday for hypotension, to be held if systolic blood pressure was greater than 130 or heart rate was greater than 80. The EMAR showed the medication was administered when systolic blood pressure was above 130, including readings of 133, not assessed, 132, 143, and 132. During interview, an RN stated that when a resident had hold parameters for a medication, she would obtain the required vital signs before administering it and would hold the medication if the values were out of range. The facility policy titled MEDICATION ADMINISTRATION stated that pulse and blood pressure should always be taken as indicated prior to giving certain cardiac or antihypertensive drugs and that the physician should be notified if vital signs were not within the acceptable range.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0684 citations
Failure to Monitor Blood Glucose After Rapid Drop
D
F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

A resident with insulin-dependent type 2 DM and mild cognitive impairment had a rapid BG drop after receiving sliding scale insulin. The resident reported fear of overnight hypoglycemia and requested BG checks every 2 hours, but the record did not show overnight monitoring, reassessment, or follow-up. Staff later stated the night nurse was notified, while the resident said BG was not checked again until breakfast.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Wound Care and Aspiration Precautions
D
F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

Failure to provide ordered wound care and aspiration precautions: A resident returned from a dermatology procedure with biopsy-site dressings and the chart lacked documentation of assessment or wound care, while the dressings remained in place and undated during observations. The same resident also had dysphagia with a FEES showing silent penetration with straw sips and an order for no straws, yet was observed drinking water from a cup with a straw; the SLP and DON confirmed the no-straw precaution and expectation to follow physician orders.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Ordered Vital Signs
D
F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

Failure to Monitor Ordered Vital Signs: A resident with COPD, chronic respiratory failure with hypoxia, and CHF had a provider order for daily vital signs, but the MAR showed an O2 sat of 87% with no follow-up vitals documented and another day with no vitals documented at all. Nursing notes did not show follow-up monitoring or documentation of the low O2 reading, and the CNO stated vitals were recorded on the night shift but not entered into the record or explained when the day-shift vitals were not completed as ordered.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administered Despite Hold Parameters
D
F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

Medication Administered Despite Hold Parameters: A resident with HTN and hyperlipidemia had an order for midodrine with BP hold parameters, but licensed nurses administered the medication multiple times even when the resident's BP met or exceeded the ordered limits. MAR review showed doses were given despite systolic and/or diastolic readings at or above the hold threshold, and the NHA acknowledged the medication was administered contrary to the physician's parameters.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Assess and Report Abnormal Blood Glucose and Document Resident Change in Condition
D
F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

Failure to assess and report abnormal blood glucose and document change in condition: The facility did not notify the MD of abnormal CBG results or assess for hypo/hyperglycemia for two residents with DM who had insulin orders and abnormal readings, including low and high values. The record also showed inaccurate documentation for another resident with a bruise of unknown origin that was monitored briefly and then no longer documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Notify Provider of Significant Weight Changes
D
F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

A facility failed to notify the provider about a resident’s weight changes per physician order. The resident had CAD, HF, HTN, and dementia, and the record showed weight fluctuations of 4 lbs and 5 lbs, but there was no evidence the provider was updated. The DON confirmed the provider was never notified and stated the provider should have been informed per the order.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Indiana

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Indiana — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release August 26, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.