F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
J

Improper Sling Selection and Use Leads to Fatal Mechanical Lift Fall

Majestic Care Of West AllenFort Wayne, Indiana Survey Completed on 03-09-2026

Summary

The deficiency involves the facility’s failure to ensure that staff used a correctly sized, properly labeled, and intact mechanical lift sling when transferring a resident, and to have an effective process for sling sizing and condition assessment. A resident with hemiplegia affecting the left side and a left above-knee amputation required transfers with a Hoyer (mechanical) lift and assistance of two staff. The resident’s MDS documented a height of 78 inches (6 feet 6 inches) and weight of 252 pounds. The resident’s care plan and physician orders specified use of a Hoyer lift with two staff for transfers but did not identify the size of sling to be used. There was no documentation of an interdisciplinary assessment to determine appropriate sling size prior to using the lift, and no physician orders specifying sling size. During a transfer from bed to chair, an LPN and a CNA used a blue sling with four straps and color‑coded rings. The CNA reported that the sling straps were inspected before use and did not appear worn, though she described the sling as old. The straps were attached to the lift bar using the last black ring on each strap to accommodate the resident’s size. While the resident was suspended in the lift and being moved backward, the black ring on the left bottom (leg) strap broke in the middle, causing the resident to fall from the sling, strike his head on a bed frame, and land on the floor. The resident briefly lost consciousness, then became lethargic and complained of pain in the head, back, and hips. Vital signs were obtained and the NP was notified, who ordered transfer to the hospital. Hospital CT scans later showed multiple fractures of the lower back, pelvis, and neck, and the resident died at the hospital. Subsequent observation of the sling in the Administrator’s office showed a blue sling with pilling along the edges, a torn black ring on the left bottom strap, and a worn, torn label with no legible writing. There were no visible tags identifying sling size or directions for use. Facility documentation for the sling model indicated that a large universal sling was generally intended for patients 225–325 pounds and 5 feet 5 inches to 6 feet 1 inch tall, and that sling size and fit could vary based on weight and girth, with physician consultation recommended for sling selection. Staff interviews revealed that, prior to the incident, all slings in use were the same size, residents did not have specific sling sizes assigned, and staff did not know who was responsible for monitoring slings for age or defects. The Rehabilitation Director stated that rehab evaluated residents for need of mechanical lifts but did not determine sling size, and that staff were expected to follow sling label directions, even though the sling involved had an illegible tag. External guidance from the FDA and a sling manufacturer emphasized the need to select sling size based on patient measurements and manufacturer recommendations, and to remove slings from service if tags were missing, faded, or illegible, or if deterioration was present. The facility’s own policy required availability of varying sling sizes, correct resident measurement per manufacturer instructions, and removal of damaged or unsafe slings from service, which was not carried out in this case.

Removal Plan

  • Removed all lift pads from service
  • Assessed residents utilizing lifts for proper fit according to manufacturer's guidelines
  • Replaced all slings with properly sized slings
  • Added sling sizing to care plans and care guidance for CNAs
  • Developed a replacement schedule for slings according to manufacturer's instructions
  • Reeducated staff on how to identify deterioration of sling pads before use

Penalty

Inspection fine: $21,645
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0689 citations
Failure to Follow Fall Interventions
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to Follow Fall Interventions: A resident with dementia, ESRD on dialysis, impaired mobility, and a history of falls was observed ambulating and self-transferring in her room and bathroom without staff assistance, despite orders and a care plan requiring one-person assist with a walker, call light use, frequent safety checks, and skid strips by the bed. Staff interviews confirmed the resident was transferring independently and that the skid strips were not in place as documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Ordered Fall Mat for High-Fall-Risk Resident
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident assessed as high risk for falls did not receive the physician-ordered fall mat on the right side of the bed. Surveyors observed no mat during multiple checks, and the TAR did not reflect the intervention. The resident said the mat had been removed after a new bed was placed, while an RN and the DON acknowledged the order remained in place even though the mat was no longer being used.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Safety Interventions Not Followed
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Smoking safety interventions were not consistently implemented for four residents who smoked. Two residents were observed smoking with staff supervision but without the smoking aprons listed in their assessments and care plans, and two other residents were also observed smoking in wheelchairs without aprons despite care plan interventions requiring them. The DON confirmed the apron requirement for two of the residents, while the ADON stated residents sometimes complained about the aprons and that he did not know when smoking assessments were completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use Required Mechanical Lift for Resident Transfer
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cerebral palsy, severe cognitive impairment, wheelchair use, and a care plan requiring a mechanical lift for all transfers was manually transferred by a CNA instead of using the lift. During observation, the CNA lifted the resident by the upper back and moved him between the wheelchair and bed without mechanical assistance, despite having completed lift competency training and despite the DON confirming the resident required a mechanical lift for all transfers.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Supervise Resident at Risk for Elopement
J
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to supervise a resident at risk for elopement led to repeated exit-seeking and wandering events, including being found off the unit and near exterior areas. The resident had dementia with cognitive impairment, hemiplegia, and diabetes, and staff notes described missing documentation of several wandering episodes, an incomplete care plan intervention, and incidents involving a broken alarmed door, a Wanderguard, and an unknown visitor letting the resident off the unit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to verify correct sling size and safe lift use during resident transfers
E
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with severe cognitive impairment fell during a lift transfer when a sling strap came loose and the chest strap clip broke, and two other residents were observed being transferred with total body lifts using slings that were not verified against their care plans or mobility assessments. Staff interviews showed some CNAs relied on the sling already in the room or on how it fit, rather than consistently checking the care plan or Kardex for the correct sling size and transfer method.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Indiana

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Indiana — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release October 8, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.