Failure to Provide and Document Required Dementia and Abuse Training for CNAs
Penalty
Summary
The facility failed to ensure CNAs received and completed required dementia and abuse prevention training within a 12‑month period, as identified through interview and record review. The CMS Form 671, signed by the Administrator, documented that 44 residents resided in the facility, and the facility’s Facility Assessment, revised on 5/29/25 by the Administrator in Training, specified that CNAs should receive abuse and dementia training upon hire and annually. During the survey, the Human Resources/Business Office Manager stated she could not provide the required training records for CNAs, did not know what the prior DON had done with the training information, and acknowledged she could not say that CNAs had received the required training, noting she only had some in‑services but not the required training. The Administrator in Training also verified that he could not provide training records for the CNAs, resulting in the inability to demonstrate that any of the 44 residents’ CNAs had received the mandated dementia and abuse training during the relevant 12‑month period. This deficiency was based solely on the lack of documentation and confirmation of required CNA training in dementia care and abuse prevention for all residents in the facility, as revealed by the facility’s own assessment documents and staff interviews.
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