F0812

E

Food Service Sanitation and Labeling Deficiencies in Dietary and Resident Refrigeration Areas

Coeur D'alene, Idaho Survey Completed on 03-20-2026

Penalty

No penalty information released

Summary

Surveyors identified multiple food service and sanitation deficiencies affecting 75 of 76 residents who received food prepared in the facility’s kitchen. A diet aide was observed working with an improperly worn hair net that did not cover the front portion of her head, leaving tendrils of hair framing her face. The same diet aide was seen taking food carts out of the kitchen and returning without performing hand hygiene, and later entering the kitchen again without washing her hands or wearing her hair net appropriately, despite the dietary manager’s acknowledgement that all food service employees are required to wear hair nets correctly and perform hand hygiene when entering the kitchen.

In the main kitchen freezer, surveyors twice observed 2‑inch icicles forming on the air condenser unit and melting, with water dripping directly into an opened box of frozen egg patties. The dietary manager stated that trays under the condenser should catch the ice but sometimes do not, and that food should not be left unwrapped. In the A‑Wing resident refrigerator, brown streaks were present on the interior upper door, staff food and resident food items were stored without labels or dates, and frozen resident meals were marked only with room numbers and lacked names and dates, contrary to the dietary manager’s statement that all resident food should be labeled with name and date. Dust particles were observed hanging from the bolts of the refrigerator air condenser unit on two occasions, and the dietary manager stated the unit should have been cleaned more frequently. In the D‑Wing resident refrigerator, brown spots were observed on the interior door and back wall, and the dietary manager stated housekeeping was responsible for cleaning the refrigerators daily.