F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
B

Excess Residents in Shared Rooms

Riviera Healthcare CenterPico Rivera, California Survey Completed on 03-12-2026

Summary

The facility failed to ensure that two of 50 resident rooms accommodated no more than four residents in each room. A review of the facility census dated 3/9/2026 showed one five-resident occupied room and one four-resident occupied room. A review of the Room Variance Waiver letter dated 3/9/2026, submitted by the Administrator, showed that the identified rooms each had five beds and were being used for higher acuity residents requiring more care. During a concurrent facility tour observation and interview on 3/12/2026 at 10:00 a.m. with the Administrator, surveyors observed five residents in one room and four residents in another room. The residents were able to move in and out of the rooms, and there was space for the residents' beds, side tables, and care equipment. The Administrator stated there was a risk of decreased space for the residents, staff, and equipment, and a risk that the residents would feel uncomfortable. The Administrator also stated the room waiver was submitted for the rooms because they were occupied by more than four residents.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0911 citations
Overcrowded Resident Room
B
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

Overcrowded Resident Room: A room contained six residents, with two beds in one section and four beds in another, while sharing a common entrance door and bathroom. Surveyors observed the room and later measured it at 581 square feet, and the ADM was informed of the finding.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Excess Residents in Shared Rooms
B
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

A facility failed to ensure that three resident rooms held no more than 4 residents per room. During a tour, Rooms 3 and 4 each had six beds and Room 5 had five beds, all with curtains. A resident stated there were no problems with the number of residents in the room and that everyone comes and goes as they please. The facility’s waiver request letter stated that residents have chronic and persistent mental illnesses and are generally ambulatory, physically stable, and able to exit independently.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Excessive Resident Occupancy in Multiple Rooms
B
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

Excessive Resident Occupancy in Multiple Rooms: The facility failed to keep four resident rooms within the required occupancy limit, with rooms identified as 12-bed, 7-bed, and 6-bed rooms housing more than four residents each. The ADM stated the facility had a waiver and wanted an additional waiver, while records confirmed the over-occupied rooms. Residents and CNA reported adequate space, and surveyors observed room for mobility devices and care activities, but the rooms still exceeded the standard limit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Excessive Residents in Shared Bedrooms
F
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

Excessive Residents in Shared Bedrooms: The facility failed to ensure eight sampled bedrooms had no more than four residents each. Eight rooms in Building Two each had eight beds, although the report notes the room arrangements were based on residents’ care needs and comfort, with accessible wheelchairs and toilet facilities, reasonable privacy, adequate storage space, and sufficient room for residents and staff to provide care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Excess Residents in a Shared Room
B
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

Excess Residents in a Shared Room: A room was found to have 6 beds in 543.98 sq ft, exceeding the 4-resident limit. The waiver request acknowledged the room did not meet the regulation, though observations showed adequate space, privacy curtains, working call lights, and furniture for each resident. An LVN and a resident both stated they had no concerns with the room size or ability to provide care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Excess Residents in Two Shared Rooms
B
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

Excess Residents in Two Shared Rooms: The facility failed to ensure two rooms held no more than four residents each, as both rooms had 5 beds despite a waiver being discussed by the Admin. During the survey, the rooms were observed to be free of clutter and wheelchair accessible, and the Maintenance Director confirmed the room measurements and bed counts. Staff stated there were no care issues, safety hazards, or resident complaints related to the rooms having more than four residents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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