Failure to Protect Resident From Misappropriation of Personal Property
Penalty
Summary
Facility staff failed to protect a resident’s right to be free from misappropriation of property when clothing items delivered for the resident were not provided to him and were subsequently unable to be located. A review of the resident’s clinical record, including progress notes and care plan, showed no documentation that the family had been asked to provide clothing or that any clothing had been received. During an interview, the resident recalled receiving some new clothes a few months prior but could not remember what items were received, who provided them, and stated that his memory was not perfect. A grievance filed by the resident’s family member documented that clothing had been sent to the facility, left at the front desk, and never received by the resident. The grievance form indicated that the facility searched but was unable to locate the clothing and that the resident’s sister would be reimbursed for the missing items, with attached receipts for both delivery and purchase. In a subsequent phone call, the family member reported that reimbursement had never been received despite multiple conversations with facility leadership. The administrator later confirmed that the reimbursement had not been sent, contrary to what was documented on the grievance form, and stated it was still pending approval with the business office.
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