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F0557
D

Failure to Promote Dignity During Assisted Feeding

Knoxville, Tennessee Survey Completed on 11-17-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to ensure a resident was treated with dignity during feeding assistance. The facility’s undated Resident Rights policy stated that residents have the right to be treated with dignity and respect in a manner that promotes or enhances quality of life. Resident #19 was admitted with diagnoses including Parkinsonism, spastic quadriplegic cerebral palsy, and dementia, and a quarterly MDS assessment showed a BIMS score of 12, indicating moderate cognitive impairment. The resident’s comprehensive care plan, revised 6/30/2025, documented an ADL self-care performance deficit related to cerebral palsy and Parkinson’s disease and indicated the resident required total assistance with eating. During an observation on 9/28/2025 at 12:47 PM, CNA B was seen standing over Resident #19 while assisting with the lunch meal, and during an interview at 12:56 PM, the DON confirmed that CNA B failed to promote dignity for the resident by standing over the resident during feeding assistance. This conduct constituted a failure to honor the resident’s right to be treated with dignity and respect and to receive assistance with eating in a manner consistent with the facility’s Resident Rights policy and the resident’s assessed needs.

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