Failure to Maintain Clean, Homelike Environment in Lounge and Resident Room
Penalty
Summary
The deficiency involves the facility’s failure to maintain a clean, comfortable, and homelike environment in a common lounge and in a resident’s room. During observation of the Faith East lounge, surveyors noted a brown substance on the floor in the corner of the room. In an interview, the DON stated she would expect the room to be clean and reported that a resident’s family member sometimes brings a dog into the building that has accidents. When surveyors requested documentation of the dog’s last visit and a cleaning schedule for the Faith East lounge, no additional information was provided. In a separate observation, a brown streak was seen on the fitted sheet of a resident’s bed, located on the right side at the head of the bed near the pillow. This same brown streak was observed on multiple subsequent days, despite clinical record review showing that the resident received bed baths on several evenings during that period. The DON stated that sheets are usually changed on shower or bath days and that sheets should be changed if they become soiled between those days. The DON acknowledged that she would have expected staff to change the resident’s sheet when it became soiled during the times the resident received bed baths.
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