Improper Hand Hygiene and Glove Use During Food Preparation and Service
Penalty
Summary
The deficiency involves failure to store and serve food and beverages in accordance with professional food safety standards and the facility’s own policies on personal hygiene and dress code. The facility’s policies required facial hair to be covered with a beard guard, nails to be trimmed, clean, and unpolished, and disposable gloves to be single-use and changed between tasks. Surveyors observed the Food Service Director removing gloves, using a cell phone, then donning new gloves and resuming food preparation without performing hand hygiene, while also having one-inch long fingernails with nail polish. Another dietary employee with a full beard was observed walking through the kitchen without a beard covering. Additional observations showed multiple dietary staff handling food and kitchen equipment without changing gloves or performing hand hygiene between tasks. One dietary aide, while wearing the same pair of gloves, retrieved a large can of pudding, dished salad, opened both reach-in and walk-in refrigerators, touched her face, hair, pants, and sweater, opened a bag of grated cheese, handled the cheese, and then topped the salad. Another dietary aide emptied lettuce into a bowl, moved a cardboard box from the counter to the floor, added shredded cabbage, tossed the salad, and portioned it into bowls without changing gloves or washing hands. A cook opened frozen cauliflower, handled hot pans from the oven with a hot pad, then topped chicken with grated cheese and delivered it to the steam table using the same gloves. Another dietary aide operated the elevator controls and doors and then, with the same gloved hands, retrieved grilled cheese sandwiches from a food warmer and placed them on a plate on the tray line, again without glove changes or hand hygiene.
