F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
K

Improper Use of Radiant Space Heaters Creating Accident Hazards

Neffsville Nursing And RehabilitationLancaster, Pennsylvania Survey Completed on 02-04-2026

Summary

The deficiency involved the facility’s failure to maintain an environment free from accident hazards and to provide adequate supervision and assistive devices after a loss of heat in one rehabilitation hallway. On the evening of January 31, 2026, the facility responded to the heat loss by placing three radiant space heaters in resident rooms and two radiant space heaters in the affected hallway. During observations on February 3, 2026, surveyors found these radiant space heaters actively in use in resident rooms and in a hallway accessible to residents, positioned so that residents could come into direct contact with hot surfaces and electrical components. Temperature readings taken with the Maintenance Director on February 3, 2026, showed that the heaters in resident rooms reached surface temperatures ranging from 123°F to 153°F, and the heaters in the hallway measured between 136°F and 139°F. The Nursing Home Administrator acknowledged awareness of these temperatures and explained that heaters were placed in certain rooms based on residents’ transfer abilities and cognitive status. The Maintenance Director reported placing orange caution cones around the hallway heaters as a measure to prevent residents from walking into them. Despite this, observation in the hallway showed a resident in a wheelchair independently propelling using handrails and having to maneuver around both hallway heaters to continue ambulating. Review of Minimum Data Set (MDS) assessments revealed that one resident with a heater in the room was independent with transfers and ambulation and had moderate cognitive impairment, another was dependent for transfers and ambulation with moderate cognitive impairment, another was independent with transfers and ambulation with intact cognition, another was dependent for transfers and ambulation with severe cognitive impairment, and another was dependent for transfers and ambulation with a BIMS score indicating near-intact cognition. The Nursing Home Administrator reported that the facility had no policies or procedures providing guidance for the use of radiant space heaters in resident care areas. Interviews with CNAs showed inconsistent understanding of the risks associated with radiant space heaters, including burns, fire, and electrical hazards. These conditions led surveyors to identify an Immediate Jeopardy situation affecting residents on the rehabilitation unit. Immediate Jeopardy began when the facility lost heat in the rehabilitation unit and implemented the use of radiant space heaters in resident rooms and hallways, and continued until the facility removed all space heaters, implemented alternative heating measures, and demonstrated corrective actions were sufficient to remove the Immediate Jeopardy.

Removal Plan

  • Remove space heaters from resident rooms and hallways.
  • Maintain room temperatures at 71 degrees and above.
  • Interview residents in affected rooms to ensure they are warm enough and offer extra blankets.
  • Monitor residents.
  • Contact vendor to provide PTAC units to provide heat in residents' rooms while awaiting repair of the heat source.
  • Remove space heaters from the facility.
  • Educate maintenance staff to ensure no space heaters are in use in resident rooms and hallways.
  • Complete audits of resident room temperatures and hallway temperatures in the affected area until the heat source is repaired.
  • Audit affected areas to ensure no space heaters are in use and report results to the QAPI committee for further action and recommendations.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0689 citations
Unsafe Cord Placement and Failure to Follow Fall Interventions
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F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Unsafe Cord Placement and Failure to Follow Fall Interventions: A resident with cognitive impairment and wheelchair use had a TV power cord stretched tightly across the closet doorway, blocking access and creating an environmental hazard when staff had to lift the cord to open the closet. Another resident with severe cognitive impairment and a fall-risk care plan repeatedly ran barefoot in the hallway while staff observed but did not consistently provide planned interventions such as gripper socks, footwear, ambulation assistance, or redirection.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Fall Prevention Care Plan
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with impaired cognition, cancer, non-Alzheimer's dementia, extensive ADL needs, and a fall history was identified as a high fall risk with care plan interventions including removing a movable bedside table. After a fall, the resident was found using the table as a walker, yet observations showed the table still placed beside the bed on multiple occasions, including when staff were present. Staff interviews confirmed they were unaware of the current fall prevention interventions and that the table remained at bedside for meals despite the care plan.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to complete restraint assessment before wheelchair alarm use
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to complete a restraint assessment before using a wheelchair alarm for a resident with muscle weakness, difficulty walking, repeated falls, and dementia. The care plan included the alarm as an intervention, but the record lacked an initial Restraint Evaluation, and the CNO confirmed the assessment had not been completed before the alarm was placed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Inadequate Supervision During EZ Stand Transfers
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cognitive deficits, dementia, Alzheimer's disease, fracture, and repeated falls was dependent for toileting and care planned for an EZ stand with 2-person assist. During observed transfers, staff placed the harness and straps correctly, but the resident only rose to about 135 degrees and never came to a full stand, while staff remained by the bathroom door during privacy periods and continued the transfer despite the resident not standing fully. An RN stated the resident was expected to stand straight up with the EZ stand and that staff should sit the resident back down and try again if not.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Resident Left Unsupervised and Was Found Wandering in Parking Lot
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with Alzheimer's disease and dementia was found wandering in the parking lot after leaving the building unsupervised. A family member visiting another resident saw her looking into car windows and alerted staff, who were not aware she had exited until the report. Staff interviews showed the resident had been seen earlier eating in the dining room, but no one was actively looking for her or knew she had left the facility.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Respond to Help Requests and Use Foot Pedals During Wheelchair Transport
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with parkinsonism and Alzheimer's disease, severe cognitive impairment, and a fall history was pushed in her wheelchair without foot pedals and was not assisted when she called out for help. Nursing notes and staff interviews showed a CNA propelled the resident multiple times without foot pedals, including one instance where her socked foot hit the floor, and staff acknowledged that foot pedals should be used when pushing a resident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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