Failure to Provide Palatable, Proper-Temperature Meals to Residents
Penalty
Summary
The facility failed to provide meals at a palatable, appetizing temperature for three cognitively intact residents who received meals in their rooms, as well as on a test tray sampled by surveyors. During a test tray observation, fried potatoes were found to be undercooked and lukewarm, turnip greens were lukewarm, and cornbread was cold and dry. One resident with a BIMS score of 15 reported that when they ate in their room the food was always cold and did not taste good. Another resident with a BIMS score of 15 stated that their food was cold by the time it was delivered to their room and that the food had tasted bad for a long time; this resident further reported that potatoes served at a recent lunch were undercooked, crunchy, and the entire meal was cold. A third resident with a BIMS score of 15, who ate all meals in their room, stated that the food was almost always cold by the time it arrived. The infection preventionist identified that 48 residents received meals from the kitchen at the time of the survey.
