F0584

D

Failure to Maintain Appropriate Resident Tap Water Temperatures

Medina, Ohio Survey Completed on 02-12-2026

Penalty

No penalty information released

Summary

The facility failed to maintain resident tap water at appropriate temperatures, resulting in persistently cool water in certain resident rooms. One resident reported during interview that the water in his bathroom sink was cold, and another resident stated that the water in her room had not been hot since her admission in September 2025 and that she had previously informed staff about the issue. During an interview and observation with the Maintenance Director on February 11, 2026, water temperatures measured after running for three minutes were 101°F in an occupied room and 102°F in an unoccupied room on the same hall. Review of the facility’s Tap Water Temperature Checks from July 2025 through January 2026 showed that in August 2025 the water temperature in one room was 101°F, and in January 2026 water temperatures in three rooms on the same hall were recorded at 101°F, 103°F, and 104°F. These findings demonstrate that the facility did not ensure water temperatures were maintained at appropriate levels for residents on the 100 Hall.

This deficiency represents non-compliance investigated under Complaint Number 2722647 and affected one identified resident, with the potential to affect all six residents on the 100 Hall.