F0812

E

Failure to Maintain Clean Convection Ovens in Dietary Department

Henderson, North Carolina Survey Completed on 02-12-2026

Penalty

No penalty information released

Summary

The facility failed to maintain clean food service equipment, specifically the double-stacked convection ovens, in accordance with professional standards. An undated Weekly Deep Cleaning Schedule listed convection ovens as items to be cleaned, and a Dietary Sanitation Checklist dated 12/23/25 completed by the Dietitian documented that kitchen equipment had been cleaned, while a subsequent checklist dated 1/28/26 showed no documentation that kitchen equipment had been cleaned. During a kitchen tour on 2/09/26 at 11:03 AM with the Dietary Manager, surveyors observed a large volume of grease buildup inside the convection ovens, including inside the doors and on the seals, as well as charred food particles on the bottom shelf of the top oven. A second observation on 2/12/26 at 8:45 AM revealed the ovens remained in the same condition. The Dietary Manager stated in an interview that the ovens were usually cleaned once a week but appeared not to have been cleaned in a while. This practice had the potential to affect food served to residents in the facility.

No specific residents, medical histories, or clinical conditions were described in the report; the deficiency related to environmental and sanitation practices in the dietary department that could impact all residents receiving food prepared in the kitchen.