F0688 F688: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
D

Failure to Maintain Proper Positioning in Broda Chair

Valley Health Services IncHerkimer, New York Survey Completed on 01-09-2026

Summary

The facility did not ensure a resident with limited mobility received appropriate services, equipment, and assistance to maintain or improve mobility. Resident #115 had diagnoses including bilateral lower leg contractures, severely impaired cognition, dependence for most activities of daily living, and functional limitation in range of motion in both legs. The resident was not receiving physical or occupational therapy at the time of the 10/22/2025 MDS assessment, and the care plan documented alteration in musculoskeletal status related to contractures of the bilateral extremities, with interventions to anticipate needs, give analgesics as ordered, and monitor for fatigue and falls. After a witnessed fall on 11/03/2025, when the resident slid out of a chair toward the left side and landed on the left side, the resident was hospitalized for observation after a ground level fall with head trauma and then returned to the facility. A physician order on 11/08/2025 requested OT evaluation for ROM, muscle strength, and positioning in bed/chair. Subsequent physician and OT documentation described the resident seated in a recliner with arms and knees flexed, unable to straighten, and OT initiated services to improve safety awareness and quality of life, including trialing an abductor/contracture cushion in bed and in the positioning chair to maintain proper position. During observations in January 2026, the resident was repeatedly seen in the Broda chair leaning to the right, reclined, or leaning forward and to the right, and at one point a CNA repositioned the resident by centering them in the chair. Staff interviews stated the resident leaned frequently, required frequent repositioning, and used a blue wedge pillow to prevent sliding out of the chair, but staff were unsure who initiated it. OT stated they were not aware of the blue wedge pillow and that it was not issued by therapy, and the Nursing Care Coordinator stated no therapy referral had been sent for a repositioning evaluation. The care instructions documented use of an abductor/contracture cushion between the knees and rolls behind the knees in bed and in the Broda chair, but there was no documentation addressing the wedge pillow or how to ensure proper positioning in the chair.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0688 citations
Failure to Complete Ordered Passive ROM Exercises
D
F0688 F688: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Short Summary

Failure to Complete Ordered Passive ROM Exercises: A resident with moderate cognitive impairment, CVA-related left hemiplegia/hemiparesis, and total dependence for mobility had a physician order for passive ROM to the left arm two to three times daily. During observation, an NA provided routine ADL care but did not perform the ordered ROM despite posted instructions in the room. Staff interviews and EMR review showed the restorative task was not documented as completed, and the DON and OT/PT director could not verify that the ordered ROM had been carried out.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Restorative Nursing Programs Canceled Without Clinical Rationale
E
F0688 F688: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Short Summary

Restorative nursing programs were canceled for multiple residents with contractures and major ROM limitations without documented clinical rationale. A resident with severe contractures had repeated gaps in PROM and splint documentation, while other residents with cerebral palsy, hemiplegia, quadriplegia, or brain injury had PROM, AROM, walking, and aquatic programs discontinued. Staff reported the LTC lacked a consistent restorative program, had no restorative aide, and did not have enough trained staff to provide the interventions.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Implement Restorative Nursing Program
E
F0688 F688: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Short Summary

Failure to Implement Restorative Nursing Program: A resident with CVA, hemiplegia, hemiparesis, and severe cognitive impairment did not consistently receive the planned restorative nursing services needed to maintain mobility. PT discharged the resident to the RNP and directed daily ROM exercises, and a physician also ordered active-assisted to passive ROM, but review of the task report, documentation report, and MAR showed no documented evidence that the restorative ambulation program had been implemented. The DON confirmed the facility did not consistently carry out the planned restorative nursing program as recommended by PT.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide and Document Splinting and ROM Services
E
F0688 F688: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Short Summary

Failure to provide and document splinting and ROM services: A resident with muscle weakness and bilateral hand contractures had hand splints observed stored in a basin near the bedside, while the chart lacked a splint wearing schedule and did not show documentation that the splints were applied. OT discharge instructions established a restorative splint and brace program, with staff educated to don and doff the splints, complete skin checks, and provide passive ROM before splint use, but TARs and nurse aide documentation did not reflect the resident wearing the splints.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use Ordered Positioning Equipment
D
F0688 F688: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Short Summary

Failure to use therapy-ordered positioning equipment for a resident who needed help maintaining alignment in bed. The resident had morbid obesity, DM, bladder CA, and CKD, and PT documented dependence for repositioning, a tendency to lean left, and staff education on using a wedge cushion and bolster for supine positioning. During survey, the resident said staff did not place the equipment in the bed unless asked, and observations showed the wedge and bolster stored elsewhere while the resident was in bed; a CNA confirmed the equipment was not being used as intended.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Measure and Maintain ROM for Two Residents
E
F0688 F688: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Short Summary

Failure to Measure and Maintain ROM for Two Residents: Two residents with significant mobility and ROM limitations did not receive fully documented OT ROM measurements, and one resident also missed PROM and splinting after PT/OT discharge. One resident with hemiplegia, contractures, and severe cognitive impairment had OT evals that noted impaired ROM in both arms but did not objectively measure the joints, and RNA services for PROM and splint use were not provided as ordered for a period after therapy ended. Another resident with muscle weakness, CABG history, atrial fibrillation, and a healed fracture had an OT eval that noted right shoulder ROM impairment but did not include goniometer measurements.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across New York

Get a heads-up on the newest immediate-jeopardy (J–L) citations in New York — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release August 26, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.