Failure to Maintain Effective Pest Control Program for Roaches and Mice
Penalty
Summary
The facility failed to maintain an effective pest control program on three of five residential floors, as evidenced by ongoing roach and mice activity observed and reported by residents and staff. During the recertification and abbreviated surveys, residents reported seeing cockroaches on bathroom floors and described a lot of mice and roaches, with one resident stating that a housekeeper told them nothing could be done. Surveyors observed a pest trap with dead bugs under a heating unit in one room and a live roach on the floor under an overbed table in another room. Multiple residents at a resident council meeting reported issues with roaches and rats and stated that pest control efforts were ineffective. Review of the facility’s Pest Control Log from September 2025 through February 2026 documented repeated pest concerns and an ongoing roach infestation, with numerous entries noting roaches and bugs observed on the units over several months. The Administrator acknowledged awareness of roach and mice issues on the units and confirmed that the pest problem had not been discussed as part of the facility’s QAPI program. The pest control company confirmed an active contract, frequent site visits, awareness of continued roach and mice sightings, and changes in chemicals due to ongoing issues. CNAs reported an ongoing roach problem in residents’ rooms, believed pest control visits were infrequent, and had not noticed improvement, further demonstrating that the pest control program was not effectively preventing or addressing the infestation.
