Call Light Not Kept Within Reach for Resident in Room
Penalty
Summary
The deficiency involves the facility’s failure to ensure that a resident’s call light was within reach while the resident was in the room. During a random observation of Resident #5’s room on 12/15/25 at 9:57 a.m., the surveyor observed that the resident’s call light was positioned on the side of the bed, between the mattress and the bed rail, rather than in an accessible location. At 9:58 a.m., Resident #5 confirmed in an interview that he could not reach his call light. At 10:02 a.m., CNA #3 was interviewed and confirmed that Resident #5’s call light was not within his reach and acknowledged that the call light should always be within the resident’s reach. These observations and interviews showed that the facility did not ensure a working call system was available and accessible to the resident while in the room, as required.
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