F0880 F880: Provide and implement an infection prevention and control program.
E

Infection Control and Hand Hygiene Failures

Westborough HealthcareWestborough, Massachusetts Survey Completed on 02-25-2026

Summary

The facility failed to follow infection control practices for two residents who were on Enhanced Barrier Precautions (EBP). Resident #9, admitted with unspecified dementia and ordered for EBP due to wounds, was observed with EBP signage posted at the door, but CNA #3 entered the room, pulled the curtain, and provided washing and dressing care without wearing a gown. CNA #3 then left the room without washing or sanitizing hands. CNA #3 later returned with CNA #4, and both CNAs transferred the resident with a hydraulic lift from the bed to a chair. CNA #5 then removed the hydraulic lift from the room and took it to another resident’s room without disinfecting it first. Resident #38, admitted with moderate protein-calorie malnutrition and gastrostomy status, also had EBP orders related to a G-tube and wounds. During observation, CNA #6 entered the room, pulled the curtain, and provided washing and dressing care without wearing a gown. CNA #6 then exited the room without washing or sanitizing hands. During interview, CNA #6 stated she forgot to wear a gown. The facility also failed to ensure hand hygiene was performed between handling meal trays on the 2nd Floor unit. CNA #7 was observed entering multiple resident rooms with meal trays, setting up trays, exiting rooms, and then going directly to the meal tray cart to pick up the next tray without performing hand hygiene. This occurred repeatedly while passing trays to several residents, including a resident in contact precautions. CNA #7 stated she should have been performing hand hygiene between every meal tray passed, and the ADON/IP stated staff should perform hand hygiene between every resident meal tray passed to decrease the risk for spread of infection.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0880 citations
Failure to Follow EBP and Hand Hygiene During Incontinence Care
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Failure to Follow EBP and Hand Hygiene During Incontinence Care: A resident with a catheter, hospice care, heart failure, and a lumbar compression fracture had a care plan for EBP requiring gown and gloves for high-contact care. During incontinence care, a CNA provided care without a gown, touched the bed linens, curtain, and gown with a uniform, and handled stool-soiled items without changing gloves or performing hand hygiene. A second CNA assisted with turning and wiping stool but changed gloves without hand hygiene; an RN later stated the PPE and hand hygiene used were not appropriate.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control and Enhanced Barrier Precautions Not Used During Wound Care
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Infection Control and EBP Not Used During Wound Care Three residents with open wounds received wound care from RNs without PPE, and there was no PPE or precaution signage outside their rooms. The nurses and leadership stated the residents were not on EBP because the wounds were not infected or were considered simple dressings, even though the facility policy required gown and glove use for wound care involving any skin opening requiring a dressing and identified complex/infected wounds as EBP indications.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow EBP During Urinary Catheter Care
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Failure to follow EBP during urinary catheter care: an LPN provided catheter care to a resident without wearing the required PPE gown, despite an EBP sign posted on the room door and gowns being available at the entrance. The nurse stated he wore a gown for contact precautions but not for EBP and was unaware a gown was required for catheter care; the IP, DON, and Administrator all stated a gown was expected for this high-contact activity.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Incomplete TB Testing on Admission
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident admitted for skilled nursing services did not have documented TB testing completed on admission. A T-spot was later drawn, but there was no record that the specimen was sent to the lab or that results were obtained. The DON stated the facility missed the resident during TB audit checks and that the sample was not processed because the lab form was not sent with it, despite the facility policy requiring TB screening and testing within 72 hours of admission.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control Lapses With PEG Medication Administration and Oxygen Tubing Storage
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

The facility failed to maintain infection control for two residents. An RN did not sanitize hands between glove changes while administering medication via a resident’s PEG tube, despite the resident being on EBP and having a care plan for tube feeding and meds via PEG. In another instance, a resident with respiratory failure had oxygen tubing left unbagged when not in use, even though staff stated it should be bagged to prevent contamination.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use PPE in Contact Isolation Room
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident with klebsiella, a UTI, MDR organism status, an indwelling urinary catheter, and IV access was on contact precautions with signage at the door requiring hand hygiene, gown, and gloves before entry. A CNA entered the room and answered the call light without PPE, and later stated she only used PPE for catheter care. The charge nurse and DON stated staff were expected to wear PPE whenever entering the contact isolation room.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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