Failure to Protect Resident PHI on Medication Cart EHR Screen
Penalty
Summary
The facility failed to protect residents’ private and confidential information during medication administration when an electronic health record (EHR) was left visible on a medication cart in a hallway. On 2/19/26, a medication cart was observed positioned between specified resident rooms from 9:55 a.m. to 9:59 a.m., with the EHR screen displaying resident information for 14 of 73 residents. During this time, several visitors and staff members walked past the cart in the hallway while the EHR remained open and visible. The LPN responsible for the cart exited a resident room, approached the cart, and locked it but did not close or obscure the EHR screen containing resident information. In an interview immediately afterward, the LPN acknowledged being responsible for the cart and confirmed that the EHR with resident information had been left visible. In a separate interview, the DON stated that the facility’s expectation is that nursing staff protect residents’ personal health information and ensure the EHR is not visible to passersby. No additional resident-specific medical histories or clinical conditions related to the affected residents were provided in the report.
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