Failure to Maintain Clean, Safe, and Homelike Environment
Penalty
Summary
The deficiency involves the facility’s failure to maintain a clean, safe, and homelike environment in multiple resident rooms and common areas. One resident’s room repeatedly had a strong urine odor, with surveyors noting the smell both inside the room and in the hallway on several days, as well as a sticky floor and ground-in dirt near the head of the bed. This resident’s television and gaming system were consistently played at a very loud volume, disturbing other residents, and the resident stated he could not hear if the volume was turned down. Staff interviews confirmed that this resident frequently urinated on the floor, that his room often smelled of urine, and that his floor was generally sticky. Staff also reported that other residents had complained about the noise from his television. Additional environmental issues were observed in other areas of the facility. One resident’s room had multiple areas of missing paint on the wall near the bed, and another resident reported needing to keep her door closed due to noise from other residents’ televisions. The air conditioning unit in one resident’s room was missing its front cover, and several rooms had thresholds with missing black strips and ground-in dirt, with floors described as dirty, dull, and marked with black scuffs. In a common hallway, a floor drain cover was not secured and exposed the drain when stepped on. The housekeeping supervisor acknowledged that the broken thresholds, dirty floors, missing air conditioner cover, and loose floor drain cover were ongoing concerns and not acceptable. The facility did not provide a policy on maintaining a clean, safe, comfortable, and homelike environment.
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