Failure to Provide Timely Access to Resident Personal Funds
Penalty
Summary
The facility failed to honor a resident’s right to manage his personal funds by not providing prompt access to requested money from his personal funds account. During observation, the resident, who was cognitively intact per an MDS dated 11/17/25 and had diagnoses including hemiplegia and hemiparesis, morbid obesity, diabetes, major depressive disorder, and polyosteoarthritis, reported that he had requested $40 from his personal funds account three weeks earlier from the Assistant Administrator/Human Resources and had never received it. In a subsequent interview, the Assistant Administrator/Human Resources confirmed that the resident had a $160 balance and had requested $40 approximately two weeks earlier, but she had not gone to the bank to obtain the funds and acknowledged that residents should not have to wait two weeks or more for requested money. The Assistant Administrator/Human Resources also stated she was the only person who could go to the bank to access residents’ funds. The facility’s Resident Personal Funds policy dated 05/14 stated that the facility manages residents’ personal funds when requested and that residents may choose to have the facility hold, safeguard, and manage their personal funds. Despite this policy and the resident’s request, the facility did not provide timely access to the resident’s personal funds, resulting in the deficiency.
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