F0919

D

Inaccessible and Nonfunctional Call Light for a Resident

Matteson, Illinois Survey Completed on 02-13-2026

Penalty

No penalty information released

Summary

A deficiency occurred when the facility failed to maintain a resident’s bathroom and bedside call light system in good working condition and accessible to the resident. During observation, the resident was seated in a reclining chair next to the bed closest to the door, and the call light cord for that bed was found between the wall and a folded floor mat behind the head of the bed, out of the resident’s reach. When asked if he could use the call light for assistance, the resident stated he could not find it. The DON was called to the room and located the call light cord behind the head of the bed, then handed the call light button to the resident. When the resident pressed the call light button, the hallway light above the door did not activate, and a second attempt also failed. The resident was then given the call light cord from the other bed in the room, and pressing that button successfully activated the hallway light. The facility’s call light policy, reviewed 06/2024, states that a functioning call light will be placed where it is accessible to the resident, but in this instance the resident’s assigned call light was both inaccessible and nonfunctional.