Failure to Maintain Clean and Sanitary Resident Room and Shower Areas
Penalty
Summary
The deficiency involves the facility’s failure to maintain a safe, clean, comfortable, and homelike environment in a resident room and two shower rooms, contrary to its housekeeping and infection control policy. Surveyors observed that one resident room on the West unit had trash on the floor between the air conditioning unit and the bed on multiple days, along with a dark brown substance on the floor, electrical cord, and wall above the air conditioning unit. These conditions persisted over repeated observations. The Housekeeping Supervisor confirmed the presence of trash and the dark brown substance and stated that housekeeping staff were expected to clean high-touch areas and remove trash daily. A CNA reported that she did not pick up the trash in that room and stated that trash should be checked and removed when providing care. The Administrator also confirmed observing trash, cups, and the dark brown substance on the floor, wall, and electrical cord and stated that trash removal was everyone’s responsibility. The deficiency also includes unsanitary and poorly maintained conditions in two shower rooms. Observations of the East 2 shower room and the Garden Wing shower room revealed broken and missing tiles, a dark or black substance in the corners of the walls and floors, and a buildup of white soap scum on the shower walls. These conditions were noted on more than one day and were confirmed by the Maintenance Director, Housekeeping Supervisor, and Administrator during joint observations. The Housekeeping Supervisor acknowledged that the showers needed to be cleaned and stated that housekeeping staff were responsible for daily cleaning and that CNA staff should clean between patients, while also noting that this was her first time seeing the shower rooms.
