Failure to Timely Report Allegation of Verbal Abuse to State Agencies
Penalty
Summary
The facility failed to immediately identify and report an allegation of verbal abuse involving one resident. On 1/19/26, a resident stated that a RN entered his room yelling at him while a social worker aide was present. The resident reported this alleged verbal abuse and his feeling of retaliation to both the Administrator and the DON. The DON reported that he spoke with the Administrator about the allegation on the same day and believed the Administrator had reported it to the state agencies. The Administrator, who is also the facility’s Abuse Coordinator, acknowledged being informed of the allegation on 1/19/26 but stated she did not report it to the state agency because she did not feel it was abuse. The facility’s abuse policy requires that any employee who witnesses or has knowledge of an allegation of abuse, neglect, exploitation, mistreatment, injuries of unknown source, or misappropriation of resident property must report it immediately, but no later than 2 hours if it involves abuse or serious bodily injury, or within 24 hours if it does not. Facility records showed the allegation was not reported to the state agency until 2/10/26, contrary to the policy’s reporting time frames.
