Nonfunctional Call Systems in Multiple Resident Rooms and Toilets
Penalty
Summary
Facility staff failed to ensure that each resident’s bathroom and bathing area was equipped with a working call system capable of relaying calls directly to staff or a centralized work area from resident bedside and toilet facilities. During an environmental walkthrough of the 1st, 2nd, and 3rd floors on January 21, 2026, between approximately 10:30 AM and 2:00 PM, surveyors identified multiple nonfunctional resident call lights out of 52 surveyed rooms. Specifically, call lights were not functional in rooms [ROOM NUMBER]-A, 134-B, 132 toilet room, 152-A, 122-A and B, 106-A, and the toilet room in 111. These findings were based on direct observation and interviews and were acknowledged by the Maintenance Director (Employee #19) during a face-to-face interview on January 21, 2026, at approximately 2:00 PM. No additional resident-specific clinical information, medical history, or condition at the time of the deficiency was provided in the report.
We Help Long-Term Care Teams Stay Survey-Ready
We process and analyze inspection reports and plan of correction using AI to extract insights and trends so providers can improve care quality and stay ahead of compliance risks.