Failure to Use Dignified Language When Referring to Residents Needing Feeding Assistance
Penalty
Summary
Facility staff failed to honor residents' right to be treated with respect and dignity when an LPN/unit manager referred to two residents as "feeders" during a dining observation. On 9/26/25 at 1:00 PM, while a surveyor observed dining inside one resident's room, the LPN/unit manager stated that this resident and her roommate were both "feeders" and that staff should be in the room to assist and feed them. This terminology was identified by the surveyor as not respecting the residents' dignity. The finding regarding the use of the term "feeders" to describe the two residents was discussed with the LPN/unit manager on 9/26/25 and later reviewed with the nursing home administrator, DON, and corporate nurse on 9/29/25, confirming that the deficiency involved staff referring to residents in a manner that did not support their dignity and respect.
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