Failure to Assist Resident in Obtaining Routine Dental Services
Penalty
Summary
The facility failed to assist one resident in obtaining routine dental services despite observable need and available on-site and community dental resources. The resident was admitted on 7/23/23, and an annual MDS dated 6/27/25 documented no issues with dentures, natural teeth, tooth fragments, abnormal mouth tissue, or obvious broken teeth. However, on 9/15/25 at 9:57 AM, an observation revealed that the resident had loosely fitting dentures. Later that morning, the resident’s guardian reported that the resident had not seen a dentist. On 9/17/25, the facility scheduler confirmed that a dentist comes to the facility and that residents can also go to outside dental providers, explaining that residents request to see the dentist and are then added to a list. On the same day, the Regulatory Compliance Advisor confirmed that the resident had not been seen by a dentist, and these findings were subsequently reviewed with facility leadership during the exit conference.
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