F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
D

Failure to Complete Timely Elopement Risk Assessments and Obtain Wander Guard Function Orders

Bickford Health Care CenterWindsor Locks, Connecticut Survey Completed on 02-13-2026

Summary

The deficiency involves the facility’s failure to obtain and implement appropriate physician orders for wander guard function checks and to complete elopement risk assessments according to policy for residents with dementia and identified elopement risk. For one resident with dementia and moderate cognitive impairment, an elopement risk evaluation documented independent ambulation, poor decision-making, statements about leaving, and behaviors suggesting attempts to leave. The care plan identified a wander guard on the right ankle with interventions to redirect near exits and check device functioning per protocol, and physician orders directed staff to check wander guard placement every shift and function daily. However, review of elopement risk evaluations showed they were not completed at quarterly intervals as required, with gaps of 124 and 174 days between assessments, and the physician order for wander guard use was only reviewed during monthly order reviews. For another resident with dementia and severe cognitive impairment, the MDS and elopement risk evaluation identified cognitive impairment, behaviors suggesting attempts to leave, and use of a wander/elopement alarm. The care plan documented elopement risk with interventions to check wander guard placement and function every shift and daily. Record review showed that the admission elopement risk evaluation was followed by the next evaluation 179 days later, exceeding the quarterly requirement. Additionally, although there was a physician order to check wander guard placement every shift, there was no physician order directing staff to perform daily function checks of the wander guard. The DON confirmed that elopement risk evaluations are required on admission, quarterly, and at readmission, and that physician orders should direct daily function checks of wander guards, but acknowledged that the assessments were not completed timely and that an order for function checks was not obtained for this resident, contrary to facility policies on wandering risk assessment and wander-guard security system use.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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Failure to Monitor Blood Glucose After Rapid Drop
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Short Summary

A resident with insulin-dependent type 2 DM and mild cognitive impairment had a rapid BG drop after receiving sliding scale insulin. The resident reported fear of overnight hypoglycemia and requested BG checks every 2 hours, but the record did not show overnight monitoring, reassessment, or follow-up. Staff later stated the night nurse was notified, while the resident said BG was not checked again until breakfast.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Wound Care and Aspiration Precautions
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F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

Failure to provide ordered wound care and aspiration precautions: A resident returned from a dermatology procedure with biopsy-site dressings and the chart lacked documentation of assessment or wound care, while the dressings remained in place and undated during observations. The same resident also had dysphagia with a FEES showing silent penetration with straw sips and an order for no straws, yet was observed drinking water from a cup with a straw; the SLP and DON confirmed the no-straw precaution and expectation to follow physician orders.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Ordered Vital Signs
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F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

Failure to Monitor Ordered Vital Signs: A resident with COPD, chronic respiratory failure with hypoxia, and CHF had a provider order for daily vital signs, but the MAR showed an O2 sat of 87% with no follow-up vitals documented and another day with no vitals documented at all. Nursing notes did not show follow-up monitoring or documentation of the low O2 reading, and the CNO stated vitals were recorded on the night shift but not entered into the record or explained when the day-shift vitals were not completed as ordered.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Assess and Report Abnormal Blood Glucose and Document Resident Change in Condition
D
F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

Failure to assess and report abnormal blood glucose and document change in condition: The facility did not notify the MD of abnormal CBG results or assess for hypo/hyperglycemia for two residents with DM who had insulin orders and abnormal readings, including low and high values. The record also showed inaccurate documentation for another resident with a bruise of unknown origin that was monitored briefly and then no longer documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Notify Provider of Significant Weight Changes
D
F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

A facility failed to notify the provider about a resident’s weight changes per physician order. The resident had CAD, HF, HTN, and dementia, and the record showed weight fluctuations of 4 lbs and 5 lbs, but there was no evidence the provider was updated. The DON confirmed the provider was never notified and stated the provider should have been informed per the order.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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