Failure to Provide Abuse Prevention Training to Registry CNA Before Resident Care
Penalty
Summary
The facility failed to ensure that a temporary registry CNA received required training on abuse, neglect, exploitation, and the facility’s abuse prevention policies and procedures prior to providing care to residents. During an interview, the CNA reported that no abuse prevention training or in-service was provided before starting her shift. The Director of Staff Development stated that some staff are used as registry fillers for one or two shifts and confirmed that these temporary staff were not given education on the facility’s abuse policy and procedures before beginning work. The DON stated that registry staff should receive facility abuse training to ensure they have the expected level of abuse training and knowledge, and acknowledged that hiring staff without such training could potentially result in lack of abuse identification, reporting, and prevention. Review of facility records showed no documentation of mandatory abuse training for temporary registry staff, despite the facility’s Abuse and Neglect Prevention Management policy stating that all staff will be trained on abuse and neglect prevention protocol during orientation and ongoing. The deficient practice involved one of one registry CNAs reviewed and was based on interviews with the CNA, the DSD, and the DON, as well as review of training records and the written policy dated 2/2018, which requires abuse prevention training for all staff.
We Help Long-Term Care Teams Stay Survey-Ready
We process and analyze inspection reports and plan of correction using AI to extract insights and trends so providers can improve care quality and stay ahead of compliance risks.