Missed Annual Performance Review for CNA
Penalty
Summary
The facility failed to complete annual performance reviews for a CNA, resulting in a missed evaluation for one of three sampled CNAs (CNA 1). Review of CNA 1’s employee file showed that the CNA was hired on 5/1/2018 and the most recent performance review on file was dated 5/17/2021, with no subsequent annual reviews documented. In an interview on 2/6/26 at 9:22 a.m., the Director of Staff Development (DSD) confirmed that the most recent documented performance review for CNA 1 was from 2021 and stated that performance reviews are supposed to be done annually for all CNAs, with the purpose of ensuring the staff member is doing their job. Review of the facility’s 2024 policy and procedure titled “Competency Evaluation” indicated that it is the facility’s policy to evaluate each employee to assure they meet appropriate competencies and skills for performing their job, and that subsequent and/or annual competency is evaluated at a frequency determined by the facility assessment, evaluation of training programs, and/or job performance evaluations. This failure had the potential for the facility to be unaware of staffing performance concerns for CNA 1, with the potential for all resident care to be negatively affected.
