Failure to Maintain Clean, Sanitary, and Homelike Environment After Water Damage
Penalty
Summary
The facility failed to maintain a safe, functional, sanitary, and comfortable environment by not addressing visible water damage, peeling paint, and damaged surfaces in multiple resident care areas. On the second floor, surveyors observed a ceiling panel near a window across from the second dining/TV room with dark brown discoloration and adjacent wall areas with cracked wood and peeling paint. Along the second-floor resident hallway, ceilings showed scattered dark brown discoloration and dried brown water leak marks on the walls. In Room A, there were multiple scratches on the wall, peeling paint, and a cracked baseboard protruding from the wall. In Rooms C, D, and E, surveyors observed cracked and peeling paint on walls and ceilings, including the bathroom ceiling in Room D, despite the Maintenance Supervisor stating these areas had been repainted after a roof leak in early January. In Room B, surveyors and the Maintenance Supervisor observed a framed painting on the wall that appeared damp inside the frame, with an unidentified green substance on the top left corner and a black substance on the bottom middle area extending to the right corner. A dried dark brown water mark extended from the ceiling to the wall above the painting, continued beneath it, and ran down to the baseboards; the Maintenance Supervisor confirmed this was from a water leak after heavy rains in early January and stated no staff or residents had reported it. The Housekeeping Supervisor stated that rooms, hallways, and other areas are cleaned daily and that housekeeping staff should clean walls and floors, but she did not know why the dried water leak marks and the dirty painting with greenish and blackish substances in Room B had not been addressed, and acknowledged that the painting looked very dirty and that whatever substance was in it could potentially make residents sick. The DON stated staff are expected to report dirty rooms, cracked walls, and peeling paint to maintenance so issues can be addressed immediately, and the Administrator confirmed that the facility’s “Homelike Environment” policy, which requires a safe, clean, comfortable, and homelike setting, was not followed.
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