Stay Ahead of Compliance with Monthly Citation Updates


In your State Survey window and need a snapshot of your risks?

Survey Preparedness Report

One Time Fee
$79
  • Last 12 months of citation data in one tailored report
  • Pinpoint the tags driving penalties in facilities like yours
  • Jump to regulations and pathways used by surveyors
  • Access to your report within 2 hours of purchase
  • Easily share it with your team - no registration needed
Get Your Report Now →

Monthly citation updates straight to your inbox for ongoing preparation?

Monthly Citation Reports

$18.90 per month
  • Latest citation updates delivered monthly to your email
  • Citations organized by compliance areas
  • Shared automatically with your team, by area
  • Customizable for your state(s) of interest
  • Direct links to CMS documentation relevant parts
Learn more →

Save Hours of Work with AI-Powered Plan of Correction Writer


One-Time Fee

$29 per Plan of Correction
Volume discounts available – save up to 20%
  • Quickly search for approved POC from other facilities
  • Instant access
  • Intuitive interface
  • No recurring fees
  • Save hours of work
F0679
D

Failure to Provide Resident With Preferred Outings and Shopping Activities

Norwalk, California Survey Completed on 02-24-2026

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to provide a resident with preferred activities, specifically outdoor patio activities, outings, and shopping, as identified in the resident’s activity assessments and care plan. The resident, who had a diagnosis of depression and the capacity to understand and make decisions, was assessed on multiple occasions as enjoying outdoor and community-based activities. The Minimum Data Set indicated the resident could make reasonable and consistent decisions, required partial to moderate assistance with ADLs, and used a manual wheelchair for mobility. The resident’s care plan for depression included interventions to assist him in developing and providing meaningful activities of interest, with a goal of being free from signs and symptoms of distress and not exhibiting indicators of depression such as a sad mood or anxiety. Despite these documented preferences and care plan interventions, review of the facility’s activity calendars over several months showed no outings or shopping activities offered. In interviews, the resident reported wanting to leave the facility on good-weather days to purchase items from a store and stated that remaining inside made him feel sad and frustrated, expressing a desire to do something outside or away from the facility to feel like a normal human being. A restorative nursing assistant confirmed that the resident had expressed a wish to go shopping and that the facility mostly provided indoor activities rather than outings. The Activity Director acknowledged that no group outings had been provided, citing the need to apply for a government ride permit for each resident, and stated that residents’ activities of choice should have been planned and implemented, including outings and shopping when families were not available to take residents out. The DON and Administrator both stated that the resident’s activity interests should have been provided to promote meaningful experiences and ensure comfort and quality of life.

Long-term care team reviewing survey readiness and plan of correction

We Help Long-Term Care Teams Stay Survey-Ready

We process and analyze inspection reports and plan of correction using AI to extract insights and trends so providers can improve care quality and stay ahead of compliance risks.

Discover our solutions:

An unhandled error has occurred. Reload 🗙