Failure to Provide Privacy Curtains for Multiple Bed Spaces
Penalty
Summary
The deficiency involves the facility’s failure to ensure full visual privacy for residents in three of twelve rooms reviewed, specifically the B beds in rooms identified in the report. Surveyor observations showed that one room lacked a privacy curtain for Bed B and did not even have a ceiling track installed to allow a curtain to be hung. In another room, the privacy curtain for Bed B had been repositioned over the window because the window did not have its own curtain, leaving the end of Bed B exposed. A third room had a ceiling track installed for a privacy curtain for Bed B, but no curtain was present. The report states that this failure placed residents at risk for no visual privacy during care, which could cause decreased feelings of self-worth. Multiple staff interviews confirmed that privacy and dignity were recognized as important aspects of resident care. The Activity Director, LVN, CNAs, and RN all stated that residents had a right to privacy, that the facility was the residents’ home, and that protecting privacy was important for dignity, self-esteem, comfort, and helping residents feel safe and valued. CNAs reported that requests for repairs, including hanging curtains, were placed in a maintenance logbook, and one CNA stated she had not noticed the lack of curtains on the 100 Hall and that maintenance was responsible for hanging curtains. An attempted interview with the Director of Plant Operations was unsuccessful. Review of the facility’s “Quality of Life – Homelike Environment” policy from May 2017 reflected that residents are to be provided with a safe, clean, comfortable, and homelike environment.
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