Non-functioning Call Bell Devices in Resident Rooms
Penalty
Summary
The facility failed to maintain the resident call bell system in working condition in resident bathrooms and bathing areas for two of ten rooms observed. During a tour of the fourth floor on January 28, 2026, at 11:53 a.m., the call bell device in room [ROOM NUMBER], Bed D, was found to be non-functioning. The resident in that bed (R2) stated that the call bell had not been functioning for a few days. At 11:57 a.m. the same day, the call bell device in room [ROOM NUMBER], Bed B, was also observed to be non-functioning. These findings were confirmed at 11:57 a.m. with E3, a licensed nurse. The deficiency was cited under 28 Pa Code 207.2(a), Administrator's responsibility. The deficiency centers on the inoperative call bell devices identified through direct observation and resident and staff interviews, demonstrating that the facility did not ensure that a working call system was available in each resident's bathroom and bathing area as required.
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