Nonfunctioning Call Light at Bedside
Penalty
Summary
The facility failed to maintain a fully functioning resident call bell system for one sampled resident when the call light at the resident’s bedside did not operate as required. Facility policy titled “NSG Call Lights,” dated November 15, 2025, stated that patients will have a call light or alternative communication device at each patient’s bedside, toilet, and bathing room to allow patients to call for assistance when unattended. On January 27, 2026, at 11:27 a.m., observation showed that pressing the button on the call light cord at the resident’s bed did not cause the light to illuminate or the signal to sound at the nurse’s station. At 11:45 a.m., NA 1 confirmed that the call light cord was damaged and required replacement. On January 28, 2026, at 1:30 p.m., the Administrator confirmed that the facility failed to maintain a fully functioning resident call bell system in one room. No additional medical history or clinical condition for the resident was provided in the report.
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