Failure to Maintain Clean Shower Areas and Comfortable Temperatures in Resident Areas
Penalty
Summary
Surveyors identified that the facility failed to provide a clean, safe, comfortable, and homelike environment in multiple common-use areas, including both resident shower rooms, two resident hallways, and both resident lounges. During a tour with the Nursing Home Administrator, the B/C shower room was observed to have a dark brown/black substance in the grout of the shower floor, cracked tiles at the base of the shower and wall, and shower chairs soiled with brown residue. The A/E shower room was observed to have a metal pin protruding from the rear wall of stall one, discolored shower grout, a brown substance on the third stall’s shower head handle, and a shower chair with brown residue and rust on all four wheels. The Nursing Home Administrator confirmed these observations. Residents participating in a resident council group interview reported that the resident lounges on both sides (B/C and A/E) were too cold during the winter months. During a subsequent tour and interview with the Nursing Home Administrator and the Maintenance Director, the B/C lounge was noted to be blowing cold air, with a measured temperature of 58.1°F. Several resident rooms in the B/C hallways were also found to have temperatures below the facility’s stated comfort range of 71–81°F, with readings of 68°F, 68.9°F, 65.6°F, 64.7°F, and 68.3°F. The Nursing Home Administrator confirmed that the facility failed to provide a clean, safe, comfortable, and homelike environment in the identified shower rooms, hallways, and lounges, contrary to the facility’s homelike environment policy and applicable state regulations.
