Unclean Shower Areas and Excessive Temperatures on Upper Floors
Penalty
Summary
Surveyors identified that the facility failed to maintain a clean, safe, comfortable, and homelike environment on the 3rd floor. During an observation conducted with the DON, both the low hallway and high hallway shower rooms on the 3rd floor were found to have a buildup of red grime and black debris where the wall meets the floor, indicating the shower areas were not clean and sanitary. The DON confirmed during interview that these 3rd floor shower areas failed to be clean and sanitary, which did not comply with the facility’s Safe and Homelike Environment policy requiring a clean, sanitary, and orderly environment. The facility also failed to ensure comfortable air temperature levels on the 4th floor. Review of an air temperature log completed by the DOM showed that multiple resident rooms and the dining room on the 4th floor had temperatures ranging from 83.0°F to 88.0°F, exceeding the facility’s policy range of 71°F to 81°F for comfortable and safe temperatures. The DOM confirmed that comfortable air temperature levels were not maintained for 11 resident rooms and the dining room on the 4th floor. The NHA later confirmed that the facility failed to provide a clean, safe, comfortable, and homelike environment on the 3rd floor and failed to ensure comfortable air temperature levels on the 4th floor as required.
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