Failure to Provide Timely Access to Resident Investigation Records
Penalty
Summary
The facility failed to ensure that a resident's records were readily accessible to the State Survey Agency, resulting in a delay in the survey process for one of three reviewed residents (Resident R3). Surveyors repeatedly requested investigation documents related to a possible misappropriation of Resident R3's property from both the former Nursing Home Administrator and the Director of Nursing. These requests were made during an in-person interview with the former Nursing Home Administrator on 12/30/25, an in-person interview with the Director of Nursing on 12/31/25, and a telephone interview with the former Nursing Home Administrator on 1/2/26. Additional requests for the same investigation documents were made via electronic communication to the Director of Nursing on 1/5/26 and again on 1/7/26. The investigation documents related to the possible misappropriation of Resident R3's property were not received by the surveyors until the evening of 1/7/25. During an interview on 1/8/26, the Nursing Home Administrator confirmed that the facility failed to ensure residents' records were readily accessible to the State Survey Agency, which caused a delay in the survey process for Resident R3, in violation of 28 Pa. Code: 211.5(f)(g)(h) regarding clinical records.
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