Failure to Maintain Comfortable Room Temperatures Due to Drafty Windows and AC Gaps
Penalty
Summary
The facility failed to ensure a safe, clean, comfortable, and homelike environment when two residents experienced cold air infiltration in their rooms. For one resident, surveyors observed a rolled towel placed at the base of the closed window next to the bed, with cold air felt coming through the window; the resident reported that cold air entered through the window, caused discomfort, and that the towel was placed there for that reason. For another resident, surveyors observed a gap above the air conditioner unit below the window, with cold air felt through the gap; this resident stated he was cold in his room and was uncomfortable. During environmental rounds, the Director of Ancillary Services confirmed these findings. This deficiency represents non-compliance investigated under Complaint Numbers 2642470, 1266873 (OH00165876), and 1266871 (OH00165428).
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