F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
E

Failure to Obtain Orders and Informed Consent for Bed Rail Use

Clovis Healthcare And Rehabilitation CenterClovis, New Mexico Survey Completed on 12-05-2025

Summary

Surveyors identified a deficiency in the facility’s process for assessing, ordering, and obtaining informed consent for bed rail use. Facility policy requires that before using bed rails, staff try alternative approaches, assess the resident for safety risk, review risks and benefits with the resident or representative, obtain informed consent, and correctly install and maintain the bed rail. For one resident with spondylolysis of the cervical spine, osteoarthritis, reduced mobility, muscle weakness, and paraplegia, the record showed a completed bed rail assessment recommending quarter-size bed rails on both upper sides of the bed. However, review of the electronic health record revealed there was no physician order for bed rails and no informed consent on file. During observation, quarter-size bed rails were present on both upper sides of this resident’s bed, and in interview the resident confirmed using the bed rails for repositioning. For another resident with sciatica on the left side, muscle weakness, abnormalities of gait and mobility, and lack of coordination, the record showed a bed rail assessment recommending quarter-size bed rails on both upper sides of the bed. The electronic health record contained a physician order for quarter-size bed rails as an enabler for turning and repositioning, but there was no informed consent documented. Observation confirmed quarter-size bed rails on both upper sides of this resident’s bed, and the resident reported using the rails for repositioning. In an interview, the DON confirmed that both residents were using quarter-size bed rails on both upper sides of their beds, that one resident did not have a physician order or informed consent, and that the other resident did not have informed consent, despite facility requirements.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0700 citations
Bed rail use without informed consent and without attempted alternatives
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Bed rail use without informed consent and without attempted alternatives. The DON could not provide documentation of informed consent before installing bed rails for two residents, including one resident with severe cognitive impairment, dementia, stroke with hemiplegia, and dependence for bed mobility and transfers. For another resident with moderate cognitive impairment, dementia, heart failure, and respiratory failure, the DON also could not provide documentation of alternative interventions attempted before four half rails were installed. Care plans and restraint/device assessments documented rail use, but one assessment had blank safety fields and the DON stated consent was not obtained because the rails were not considered a restraint.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Bed rails used without order, consent, or documented need
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Bed rails used without order, consent, or documented need. A resident with osteoarthritis, a recent knee replacement, and moderately impaired cognition was observed with bilateral siderails up even though the BRA said bed rails were not needed, the resident said they were not needed, and the EMR had no physician order or consent for their use. Staff and the facility P&P stated informed consent and a physician order were required before installation.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Assess and Document Bed Rail Use
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Failure to assess and document bed rail use for a resident with schizophrenia and depression. The resident was observed with one upper bed rail in the up position, but the chart lacked documentation of a resident assessment, alternatives tried, the purpose for the bed rail, a physician order, and a discussion of risks and benefits with signed consent. The DON stated the resident had not been assessed for bed rail use and should not have had the rail in use.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to assess side rail entrapment risk and obtain informed consent
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Failure to assess side rail entrapment risk and obtain informed consent. A resident with stroke-related weakness and no cognitive impairment used a side rail to get in and out of bed, but the EHR contained no consent for the rail and no entrapment zone measurements. Therapy notes described the bed assist rail as safe and helpful, while a later Bed Safety Evaluation only addressed a limited gap check and staff could not locate any entrapment checks or consent.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Bed Rail Assessment for Resident with Side Rails
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

A resident with bilateral 1/4 side rails in use did not have a required Bed Rail Assessment completed. The resident had diagnoses including metabolic encephalopathy, abnormal posture, muscle weakness, and bilateral hip OA, and the care plan identified side rails as an enabler for transferring, repositioning, and ADL care. Staff stated the assessment should be completed before bedrails are implemented and then annually, but it had not been done for this resident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Obtain Order and Informed Consent for Bed Rails
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Failure to obtain order and informed consent for bed rails: A resident with DM, depression, PVD, intact cognition, and bilateral AKA was observed in bed with half side rails on both sides. The LVN and DON stated there was no physician order or informed consent from the resident or representative before the rails were installed, despite the facility P&P requiring staff to explain benefits and hazards and obtain informed consent before using bed rails.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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